Client Human Resources Business Partner III

ADP • San Jose, CA

14h • Remote

About The Position

ADP is hiring a Client HR Business Partner III to support clients throughout the San Francisco/San Jose Bay Area. This is a fully remote role requiring regular travel to client sites throughout the region. The position serves as a trusted advisor to clients, using HR experience, ADP product expertise, and consulting skills to help address business challenges and maintain client satisfaction.

The role involves supporting ADP's largest clients and complex products and technologies. The Client HR Business Partner researches, troubleshoots, and independently resolves client issues, while proactively providing information, best practices, and training on ADP solutions. The role also communicates with clients, makes recommendations to clients and ADP leadership, and shares knowledge with less experienced Consultants and Specialists.

Requirements

• Must be located in the Bay Area, California, to support clients and travel regularly to client sites.
• At least 8–12 years of professional consulting experience or equivalent practitioner experience in a systems-related organization.
• At least 8–12 years of experience in a customer service or human resources environment, with a demonstrated ability to produce positive results.
• Strong client relationship-building, communication, consulting, and problem-solving skills.

Nice To Haves

• HR certification, or willingness to pursue certification during the first year.
• Extensive knowledge of employee relations investigations.
• A college degree is welcome but not required; qualifying experience or military experience may be considered.

Responsibilities

• Research, troubleshoot, and independently resolve client problems involving complex ADP products and technologies.
• Proactively provide clients with information, best practices, and training on ADP solutions.
• Communicate with clients using HR knowledge, ADP product expertise, and interpersonal skills to resolve issues and meet or exceed expectations.
• Set priorities, organize work, multitask, adapt to changing needs, and provide prompt follow-up.
• Interpret internal or external business issues and recommend solutions and best practices to ADP leadership and clients.
• Share knowledge and best practices with less experienced ADP Consultants and Specialists.
• Build trusted relationships with external clients and internal partners while upholding high ethical standards.

Benefits

• Best-in-class benefits beginning on Day 1.
• Ongoing training, development, and mentorship opportunities.
• Company-paid time off for volunteering.
• Business Resource Groups and a culture focused on equity, inclusion, and belonging.
• Career progression opportunities in an agile, fast-paced environment.
• Support for mental health and well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed