Client Human Resources Business Partner III

ADP • UT Home Office, UT

22h • Remote

About The Position

ADP is hiring a field Client HR Business Partner III for a remote, home-based role open to candidates in Salt Lake City, Utah, and surrounding areas. The selected candidate will regularly meet clients in person throughout the Salt Lake City market and virtually support clients based in California. In this role, you will act as a trusted advisor to clients, applying HR experience, ADP product expertise, and consulting skills to address business challenges and support client satisfaction. You will serve ADP’s largest clients and support complex products and technologies, resolving issues independently while also providing clients with information, best practices, and training on ADP solutions. Success requires building trusted relationships with clients and internal partners, communicating clearly by phone and in writing, organizing and prioritizing work in a fast-paced environment, and maintaining high ethical standards. You will also recommend solutions and best practices to clients and ADP leadership and share knowledge with less experienced Consultants and Specialists.

Requirements

• At least 5–8 years of professional consulting experience or equivalent experience as a practitioner in a systems-related organization.
• At least 5–8 years of experience in a customer service or human resources environment, with a proven ability to produce positive results.
• More than 5% travel is anticipated.
• A college degree is not required; relevant experience or military experience may be acceptable.
• Ability to build relationships with external clients and internal partners and establish rapport and trust.
• Clear, professional communication with clients over the phone and in writing.

Nice To Haves

• HR certification, or willingness to pursue certification in the first year.

Responsibilities

• Research, troubleshoot, and resolve client problems involving complex ADP products and technologies.
• Work independently to identify solutions to client issues and take a broad perspective when resolving them.
• Proactively provide clients with information, best practices, and training on ADP solutions.
• Communicate with clients using interpersonal skills, HR knowledge, and ADP product expertise to resolve issues.
• Set priorities, organize work, multitask, adapt to changing priorities, and provide prompt follow-up.
• Strive to exceed client expectations in every interaction and uphold ADP’s ethical standards.
• Interpret internal or external business issues and recommend solutions and best practices to ADP leadership and clients.
• Share knowledge and best practices with less experienced Consultants and Specialists at ADP.
• Meet clients in person regularly throughout the Salt Lake City market and support California-based clients virtually.

Benefits

• Best-in-class benefits beginning on Day 1.
• Ongoing training, development, and mentorship opportunities.
• Company-paid time off for volunteering.
• Business Resource Groups and networks for associates with shared interests and experiences.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed