Client Human Resource Business Partner III

ADP • Alpharetta, GA

2d • Hybrid

About The Position

ADP is hiring a Human Resources Consultant to serve as a trusted advisor to clients, applying HR experience, ADP product expertise, and consulting skills to address their business challenges. The role supports ADP’s largest clients and most complex products and technologies, with a focus on resolving client issues, providing guidance, and maintaining strong client satisfaction. The consultant builds relationships with external clients and internal partners and communicates clearly and professionally by phone and in writing. This is a hybrid role with three days in the office in Miami, Florida, or Alpharetta, Georgia, and two days remote.

Requirements

• At least 5–8 years of professional consulting experience, or equivalent experience as a practitioner in a systems-related organization.
• At least 5–8 years of experience in a customer service or human resources environment, with a proven ability to produce positive results.
• Ability to build relationships with external clients and internal partners and establish rapport and trust.
• Clear, professional communication skills, both by phone and in writing.
• Ability to work independently, manage priorities, multitask, adapt to changing demands, and provide prompt follow-up.
• A college degree is not required; the posting also recognizes relevant experience or military experience.

Nice To Haves

• HR certification, or willingness to pursue one in the first year.

Responsibilities

• Research, troubleshoot, and independently resolve client issues, taking a broad perspective to identify solutions.
• Serve as an HR expert to ADP’s largest clients and support complex ADP products and technologies.
• Proactively provide clients with information, best practices, and training on ADP solutions.
• Communicate with clients using interpersonal skills, HR knowledge, and ADP product knowledge to resolve issues and exceed expectations.
• Set priorities, organize work, multitask, adapt to changing demands, and provide prompt follow-up.
• Interpret internal or external business issues and recommend solutions and best practices to ADP leadership and clients.
• Share knowledge and best practices with less experienced ADP Consultants and Specialists.
• Uphold high ethical standards and ADP’s core value of Integrity is Everything.

Benefits

• Best-in-class benefits starting on Day 1.
• Ongoing training, development, and mentorship opportunities.
• Company-paid time off for volunteering.
• Opportunities for career progression.
• Business Resource Groups and an inclusive culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed