Client Human Resource Business Partner III
About The Position
ADP is hiring a Human Resources Consultant to serve clients in the Orange County/Los Angeles area. In this role, you will act as a trusted advisor to clients, applying HR experience, ADP product expertise, and consulting skills to help resolve their business challenges. You will support ADP's largest clients and most complex products and technologies, while contributing to client satisfaction and ADP's service reputation. The role involves varied client questions and solutions, requiring strong relationships with external clients and internal partners. You will communicate clearly and professionally by phone and in writing, build rapport and trust, and work in a fast-paced environment. ADP provides training, development, and mentorship to support success and continued learning.
Requirements
- Must be located in the Orange County/Los Angeles area to manage an external client territory or book of business in that area or its surroundings.
- At least 5–8 years of professional consulting experience or equivalent experience as a practitioner in a systems-related organization.
- At least 5–8 years of experience in a customer service or human resources environment, with a demonstrated ability to produce positive results.
- Strong interpersonal, verbal, and written communication skills, including the ability to build client rapport and trust.
- A college degree is not required; the posting states that relevant experience or military experience may be acceptable in place of a degree.
Nice To Haves
- HR certification, or willingness to pursue certification within the first year.
Responsibilities
- Research, troubleshoot, and independently resolve client issues involving complex products and technologies.
- Work proactively with clients to provide information, best practices, and training on ADP solutions.
- Communicate with clients using HR knowledge, ADP product expertise, and interpersonal skills to resolve issues and meet or exceed expectations.
- Set priorities, organize work, multitask, adapt to changing needs, and provide prompt follow-up.
- Interpret internal or external business issues and recommend solutions and best practices to clients and ADP leadership.
- Share knowledge and best practices with less experienced Consultants and Specialists.
Benefits
- Best-in-class benefits starting on Day 1.
- Ongoing training, development, and mentorship opportunities.
- Company-paid time off for volunteering.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
