Human Resrouces Business Services Manager

PPG • Cleveland, OH

3d

About The Position

The Human Resources Business Services Manager manages site HR activities and serves as a strategic advisor to plant leadership through progressive HR practices. The role leads execution of enterprise-wide HR strategies, partners with business leaders on organizational effectiveness, and champions programs that enhance talent, culture, and performance. It advises on and leads workforce planning, organizational development, employee engagement, and talent management strategies while ensuring compliance with federal, state, and local employment laws.

Reporting directly to the HR Business Services Cluster Leader, the manager partners with site leadership to implement people strategies that support site goals and future growth. The position offers an HR professional the opportunity to expand their leadership scope, influence organizational strategy, and prepare for broader HR leadership opportunities across the enterprise. Flexibility and openness to future relocation opportunities aligned with career progression and business needs are expected.

Requirements

• Bachelor's degree in human resources, Business Administration, or a related field.
• At least 7 years of progressive HR experience, including employee relations, investigations, labor relations, and stakeholder management.
• Society for Human Resource Management Senior Certified Professional (SHRM-SCP) or Senior Professional in Human Resources (SPHR) certification.
• Experience with Workday or similar HRIS platforms.
• Experience in union manufacturing or operations environments.
• Exposure to positive employee relations strategies.
• Design thinking or HR methodology experience.

Responsibilities

• Collaborate with plant and functional leaders to align HR strategies with team goals, focusing on talent development, workforce planning, and organizational effectiveness.
• Lead change plans and organizational development programs that foster a culture of innovation and continuous improvement.
• Identify talent and support career pathing, succession planning, and leadership development programs.
• Use HR analytics to identify trends, forecast workforce needs, and guide strategic decisions.
• Champion employee engagement strategies and feedback mechanisms to create an inclusive workplace.
• Manage relationships, processes, CBA agreements, and related activities in a union environment.
• Ensure adherence to federal, state, and local employment laws and manage risk.
• Partner with Compensation, Talent Acquisition, and Learning & Development Centers of Excellence to create integrated HR solutions.
• Lead or contribute to enterprise-wide HR projects, including digital transformation, HR technology adoption, and process optimization.
• Demonstrate flexibility and openness to future relocation opportunities aligned with career progression and business needs.

Benefits

• Employee benefits programs designed to support employee health and well-being; specific benefits and insurance coverage depend on applicable plan terms and conditions and are discussed during hiring.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager