Human Resources Business Partner (HR Generalist)

High Point University•High Point, NC

About The Position

The High Point University Human Resources Business Partner serves as a consultant to leaders within schools and departments, applying HR best practices and ensuring compliance with University policies, employment laws, and labor regulations. The position manages the full lifecycle of talent acquisition and aligns HR practices with institutional goals. It leads and influences HR activities within its scope, including talent assessment, performance management, and employee and team development. The HR Business Partner acts as a conduit for HR services and collaborates with HR Leadership, the Senior Benefits Administrator, and Payroll to support employees. The position administers a variety of HR programs, policies, and procedures under limited supervision and reports to the Senior Director of HR Operations. Responsibilities include advising departments and employees on HR matters, maintaining accurate HR data and records, supporting recruitment and hiring, coordinating employee changes and communications, and maintaining regulatory compliance.

Requirements

  • Bachelor’s degree in Business, Human Resources, or a related field.
  • Five or more years of broad HR generalist experience in a customer-focused environment, including employment, benefits, payroll, and HR/payroll data maintenance (listed as preferred).
  • Solid understanding of a client-facing HR business partner service model and strong consultative, negotiation, analytical, and influencing skills.
  • Superior relationship-management and communication abilities.
  • Ability to interpret policies and procedures, interact effectively with a varied population at all levels, and facilitate informed decision-making.
  • Strong planning, analytical, interpersonal, and negotiating skills.
  • Excellent verbal and written communication skills, with emphasis on clarity, conciseness, and tact.
  • Extensive knowledge of applicable federal and state employment laws and compliance requirements.
  • Broad understanding of HR concepts, practices, legislation, and procedures, and how they align with organizational strategy.
  • Creative problem-solving skills, with a focus on outcomes and continuous improvement.
  • Ability to analyze processes and data to drive operational efficiency and service excellence.
  • Strong organizational and prioritization skills and ability to influence and coach employees at all levels.
  • Ability to multitask, adapt to shifting priorities, learn and apply knowledge, and think independently in a fast-paced environment.
  • Demonstrated spatial reasoning abilities.

Nice To Haves

  • HR certification such as PHR, SPHR, SHRM-CP, or SHRM-SCP.
  • Professional HR experience in higher education.
  • Workday and/or Oracle experience.
  • Experience in higher education.

Responsibilities

  • Provide advice, assistance, and follow-up to client departments, employees, applicants, and members of the public regarding HR documentation, procedures, and inquiries.
  • Maintain accurate employee data in HR-related systems; troubleshoot data issues and conduct regular audits to ensure data integrity and accuracy.
  • Assist with HR research, analysis, and reporting; extract data from HR systems and create Excel reports.
  • Coordinate resolution or referral of policy and procedural problems and inquiries.
  • Guide managers and supervisors through interview, selection, and hiring processes and ensure compliance with established policies and procedures.
  • Help hiring managers use the online application system to post vacancies and screen applicants against qualifications and requirements.
  • Communicate new employee information to appropriate departments as needed.
  • Assist with HR orientation for new employees as needed.
  • Collaborate with the HR Manager to maintain Form I-9 files and documentation; verify employment eligibility for potential employees and monitor and communicate with non-citizens about authorization expiration dates and updates.
  • Process job, supervisor, and compensation changes in HR systems as appropriate; communicate approvals and data entry to departmental supervisors and initiate employee letters about position-title or salary changes.
  • Maintain compliance with federal and state employment regulations.
  • Suggest methods, policies, and procedures to improve departmental efficiency and service quality.
  • Maintain a positive work atmosphere through effective conduct and communication with students, parents, faculty, co-workers, and managers.
  • Perform other duties as assigned.
  • Manage the full lifecycle of talent acquisition and support talent assessment, performance management, and employee and team development.
  • Collaborate with HR Leadership, the Senior Benefits Administrator, and Payroll to support employees.
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