Human Resources Business Partner

United Ground Express•Chicago, IL

12d

About The Position

The Human Resources Business Partner provides multifaceted support to multiple workgroups at United Ground Express. The role oversees day-to-day human resources operations for a designated region, hub, or Corporate function and partners with business leaders on employee relations, workforce changes, and HR initiatives. It may support labor relations, new-location start-ups, and special projects. The position requires up to 20% travel, sometimes with little notice.

Requirements

4–6 years of human resources experience, with emphasis on business partnerships, employee advocacy, change activities, HR administration, and labor activities.
Experience communicating effectively with all levels of the organization.
Broad knowledge of employee relations and training, plus conflict-resolution and investigation experience.
Experience with FMLA, EEO laws, and other employment-related state and federal laws and regulations.
Ability to work under pressure and deal with complex issues, including strong analytical skills.
Ability to make rational, realistic decisions using good reasoning and sound judgment.
Ability to maintain confidentiality.
Excellent written and verbal communication skills and a strong customer-service orientation.
Excellent interpersonal skills and ability to build strong working relationships and develop and deliver fair, equitable solutions.
Self-motivated, with the ability to prioritize, plan, and execute using good business judgment in a fast-paced environment.
Well organized, with the ability to multitask.
Ability to work effectively with all levels of management.
Ability to travel up to 20%, sometimes with little notice.
Ability to pass all pre-screening clearances applicable to position qualifications.

Nice To Haves

Labor relations and grievance process management experience.

Responsibilities

Oversee day-to-day human resources operations in a designated region, hub, or Corporate function.
Coordinate employee relations activities, including performance management and recognition programs.
Conduct investigations and consultations with all employee workgroups.
Communicate changes or company initiatives proactively to impacted workgroups.
Support labor relations as needed, including grievance responses and communication with Union Special Representatives.
Lead and conduct the employee reasonable accommodation process.
Partner with business leaders on employee recognition, recruitment, promotion, retention, development, change management, company investigations, and related issues.
Interface with business partners regarding disciplinary actions.
Address, investigate, and resolve employee issues.
Support new-location start-up activity.
Support performance management, including performance counseling.
Support business partners in employee relations matters, including FMLA, ADA, EEO, employee appeals, mediations, settlement agreements, conflict resolution, and drug and alcohol programs.
Lead or support special projects and cross-functional HR initiatives, applying sound judgment and project discipline to deliver results.

Benefits

Flight privileges for employees and their families on standby across United Airlines’ global network.
20% discount on United Airlines flight tickets.
Vacation, sick time, and floating holidays.
Medical plan options, including PPO, dental, vision, personal accident, and life insurance.
Flexible Spending Accounts.
Long-term disability coverage.
401(k).
Paid training.
Paid parking or transportation assistance.
Participation in the UGE annual incentive plan.