Human Resources Business Partner

SolvdUS, Inc•Lenexa, KS

15d•$88,000 - $93,000•Onsite

About The Position

Solvd US is seeking a detail-oriented, people-focused Human Resources Business Partner to support the full spectrum of HR operations at its onsite Lenexa, Kansas location. The role supports employees and leaders across employee relations, recruiting, onboarding and offboarding, HR administration and compliance, benefits and payroll processes, performance management, employee development, culture, engagement, and HR projects. The role may also support employees in remote US locations. A hybrid opportunity may be available after six months.

Requirements

Bachelor's degree in a related field.
At least 5 years of Human Resources experience, preferably as an HRBP or in a multifunctional HR role.
Experience supporting recruiting, onboarding, employee relations, and HR administration.
Experience with HRIS systems, reporting tools, and basic analytics.
Knowledge of multistate employment laws and HR compliance requirements.
Strong interpersonal and communication skills and the ability to build trust and rapport across all levels.
High attention to detail, strong organizational skills, and ability to manage multiple priorities.
Discretion and professionalism when handling sensitive and confidential information.
Problem-solving mindset and ability to navigate ambiguity and propose solutions.
Proficiency with HR systems, Microsoft Office, and digital collaboration tools.
Collaborative and approachable approach, with commitment to delivering an exceptional employee experience.

Nice To Haves

SHRM-CP or PHR certification.
Experience with BambooHR.
Experience in fast-paced or high-growth environments.

Responsibilities

Serve as a first point of contact for employees in the Lenexa office, and sometimes remote US employees, for HR inquiries.
Partner with leaders and employees to resolve employee concerns by gathering information, documenting issues, and escalating to the HR Director when appropriate.
Help foster a positive and inclusive workplace culture aligned with Solvd US values.
Coach managers on policies and best practices, and sit in on employee discussions as necessary.
Support full-cycle recruiting, including job postings, screening, interview coordination, and candidate communication.
Facilitate onboarding and orientation, explain company policies, processes, benefits, and culture, and process new-hire paperwork including I-9 forms.
Coordinate offboarding, including exit interviews, system access changes, and documentation.
Work with the HR Director and HR Generalist to identify and implement improvements to transactional processes and align processes for onsite and remote employees.
Help develop and implement onsite safety programs, drills, and evacuation plans; partner with the HR Director and workers’ compensation vendors on workplace safety and ergonomic improvements.
Administer site workers’ compensation matters, including confidential injury and other special reports, and serve as the site contact for unemployment claims.
Help employees and managers with FMLA and disability claims and ADA accommodations, support accurate tracking and reporting, and provide backup assistance with remote employee leaves as needed.
Maintain accurate, confidential employee records in compliance with federal, state, and local regulations.
Assist with policy updates, handbook revisions, compliance audits, and HR reporting, including headcount, turnover, and compliance metrics.
Ensure adherence to internal processes and contribute to continuous improvement of HR workflows.
Assist employees with benefits enrollment, eligibility questions, and issue resolution; partner with benefits vendors and maintain accurate records.
Support payroll by collecting and validating employee changes, timekeeping updates, and documentation, and educate employees about benefits and resources.
Support performance review cycles, goal-setting, employee development, performance documentation, and improvement plans.
Help implement performance and disciplinary policy changes, documentation, and processes for the onsite team, and coordinate training sessions, learning opportunities, and HR workshops.
Collaborate with leaders on job descriptions and assist the HR Director and managers in developing employee career stream maps.
Help develop employee engagement and recognition initiatives and company events; support HR communications, surveys, feedback loops, and follow-up actions.
Participate in and occasionally lead cross-functional projects to improve employee experience and organizational effectiveness.
Work with site managers to develop a retention plan for call center staffing across multiple shifts.
Assist the HR Director with developing and delivering employee and leadership training, including training on FMLA, ADA accommodations, employment law, and leadership development.