About The Position

The Human Resources Business Partner drives and executes a unit-specific HR delivery and performance management framework and related HR initiatives, ensuring effective and consistent communication across delivery centers in alignment with business objectives. The role supports employee engagement, strengthens feedback mechanisms, and fosters a high-performance culture while following Infosys guidelines, policies, and norms. It also leads People Analytics for the Americas region, using data-driven insights to inform talent and organizational decisions. The HR Business Partner oversees core HR lifecycle processes, partners with business units and leaders on initiatives, facilitates performance and talent management, supports employees and resolves workplace concerns, advises on company policies and compliance, and analyzes organizational data to identify trends and support HR initiatives.

Requirements

  • High school diploma or GED equivalent.
  • At least 6 years of relevant HR experience.

Nice To Haves

  • 4–6 years of experience as an HR Business Partner or in a strategic HR role advising leaders in complex, dynamic environments.
  • Strong understanding of employment laws.
  • Ability to manage multiple priorities effectively in a fast-paced environment.
  • Collaborative and influencing style, with the ability to partner across functions.
  • Excellent written and verbal communication skills, including the ability to convey complex information clearly.
  • Strong analytical, listening, and problem-solving capabilities.
  • High attention to detail and a proactive approach to solutioning.
  • Professional certification such as SPHR, PHR, SHRM-CP, or SHRM-SCP.

Responsibilities

  • Oversee core HR processes, including onboarding, employee engagement, grievance management, and attrition mitigation.
  • Collaborate with business units on key initiatives, providing HR perspectives to support effective decision-making and execution.
  • Partner with business leaders to foster a performance-driven culture by designing and executing unit-level communication and incentive plans and driving the performance management process.
  • Serve as the first point of contact for employees, addressing questions about policies, processes, and interpersonal concerns.
  • Facilitate the performance review cycle and guide managers and employees to promote fairness, consistency, and transparency.
  • Support talent reviews, including identifying high-potential talent and developing targeted action plans.
  • Guide interpretation and application of company policies in alignment with business goals and compliance requirements.
  • Analyze organizational data to identify trends, derive insights, and support initiatives such as employee engagement surveys.
  • Lead People Analytics for the Americas region, leveraging data-driven insights for talent and organizational decisions.
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