Human Resources Business Partner - Line Stations

United Ground Express • Chicago, IL

12d

About The Position

The Human Resources Business Partner provides multifaceted HR support to multiple workgroups at United Ground Express and oversees day-to-day human resources operations in a designated region, hub, or Corporate function. The role partners with business leaders on employee relations, recruitment, promotion, retention, development, change management, and investigations, and works with business partners on disciplinary actions and employee concerns.

The position supports performance management, employee recognition, labor relations, reasonable accommodations, and employment-related programs and processes. It also supports new-location start-up activity and leads or contributes to special projects and cross-functional HR initiatives. The role requires up to 20% travel, sometimes with little notice.

United Ground Express states that salary will be competitive and commensurate with experience. Employees receive flight privileges and other listed benefits. The company is an equal opportunity employer and makes hiring decisions based on business needs and the best-qualified candidates available.

Requirements

• Four to six years of human resources experience, with emphasis on business partnerships, employee advocacy, change activities, HR administration, and labor activities.
• Experience communicating effectively with all levels of an organization.
• Broad knowledge of employee relations, training, and conflict resolution, along with investigation experience.
• Experience with FMLA, EEO laws, and other employment-related state and federal laws and regulations.
• Ability to work under pressure and deal with complex issues, including strong analytical skills.
• Ability to make rational, realistic decisions using good reasoning and sound judgment.
• Ability to maintain confidentiality.
• Excellent written and verbal communication skills and a strong customer-service orientation.
• Excellent interpersonal skills and ability to build strong working relationships and develop and deliver fair and equitable solutions.
• Self-motivated, with the ability to prioritize, plan, and execute using good business judgment in a fast-paced environment.
• Well organized, with the ability to multitask.
• Ability to work effectively with all levels of management.
• Ability to travel up to 20%, sometimes with little notice.
• Ability to pass all pre-screening clearances applicable to position qualifications.

Nice To Haves

• Labor relations and grievance process management experience.

Responsibilities

• Oversee day-to-day human resources operations in a designated region, hub, or Corporate function.
• Coordinate employee relations activities, including performance management and recognition programs.
• Conduct investigations and consultations with employee workgroups.
• Communicate company changes and initiatives proactively to impacted workgroups.
• Support labor relations when needed, including grievance responses and communications with Union Special Representatives.
• Lead and conduct the employee reasonable accommodation process.
• Partner with business leaders on employee recognition, recruitment, promotion, retention, development, change management, and investigations.
• Interface with business partners regarding disciplinary actions.
• Address, investigate, and resolve employee issues.
• Support new-location start-up activity.
• Support performance management, including performance counseling.
• Support employee relations matters including FMLA, ADA, EEO, employee appeals, mediations, settlement agreements, conflict resolution, and drug and alcohol programs.
• Lead or support special projects and cross-functional HR initiatives, applying sound judgment and project discipline to deliver results.

Benefits

• Flight privileges for employees and their families across United Airlines’ global network on a standby basis.
• 20% discount on United Airlines flight tickets.
• Vacation, sick time, and floating holidays.
• Access to medical plan options, including PPO, dental, vision, personal accident, and life insurance.
• Flexible Spending Accounts.
• Long-term disability.
• 401(k).
• Paid training.
• Paid parking or transportation assistance.
• Participation in the UGE annual incentive plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed