Human Resources Business Partner

City of Asheville•Asheville, NC

About The Position

The City of Asheville is seeking a Human Resources Business Partner for its Human Resources department. The role serves as a trusted advisor, strategic consultant, and support resource for City leadership and employees. It assists with talent acquisition, employee relations, and engagement strategies while helping build and maintain a strong, inclusive organizational culture. The position advises supervisors and department leaders on human resources policies and procedures, performance issues, coaching, discipline, compensation, and workforce planning. It administers talent acquisition and selection processes, supports hiring decisions and offers, and helps leaders apply the City’s total rewards program. The role also authors and edits job descriptions, maintains the integrity of HR information system data, conducts authorized administrative investigations, supports grievance and conflict-resolution processes, and contributes to organizational process and policy improvements. Other related duties may be required and assigned. A bachelor’s degree in Human Resources, Business or Public Administration, or a related field is required, along with at least two years of experience in employee relations, strategic consulting, and talent acquisition, or an equivalent combination of education, training, and experience. A human resources certification such as SHRM-CP is preferred. The employee must possess and maintain a valid North Carolina driver’s license. The role involves light physical work, including lifting up to 20 pounds and frequent lifting or carrying of objects up to 10 pounds, and may involve substantial walking or standing or sitting with some pushing and pulling. Regular sensory input, including color perception, shape or pattern recognition, hearing, and speaking, is required. Essential functions are regularly performed without exposure to adverse environmental conditions. Some positions may require a fingerprint-based SBI background check after a conditional offer and before the start date; HR provides instructions if applicable.

Requirements

  • Bachelor’s degree in Human Resources, Business or Public Administration, or a related field, or an equivalent combination of education, training, and experience.
  • Minimum of two years of experience in employee relations, strategic consulting, and talent acquisition, or an equivalent combination of education, training, and experience.
  • Must possess and maintain a valid North Carolina driver’s license.
  • Ability to evaluate, audit, or assess data using established criteria and exercise discretion in identifying consequences and alternatives.
  • Ability to use persuasion and influence to coordinate programs or project activities and resolve typical job-related problems.
  • Ability to operate, maneuver, or control equipment, machinery, tools, or materials used in essential job functions.
  • Ability to use a wide variety of reference, descriptive, and advisory information.
  • Ability to perform basic arithmetic and calculations involving decimals, percentages, and potentially fractions, ratios, interest, and measurements.
  • Ability to apply principles of motivation, incentives, and leadership; exercise independent judgment; and develop approaches to resolve problems.
  • Ability to exercise judgment, decisiveness, and creativity when evaluating information against sensory, judgmental, or subjective criteria.
  • Strong critical-thinking and problem-solving skills, including analyzing complex information, drawing logical conclusions, evaluating data from multiple sources, identifying potential issues, developing solutions, questioning assumptions, and considering alternative perspectives.
  • Ability to perform light work, including lifting no more than 20 pounds at a time and frequently lifting or carrying objects weighing up to 10 pounds.
  • Regular use of sensory input, including color perception, shape or pattern recognition, hearing, and speaking.

Nice To Haves

  • Certification in Human Resources, such as Society of Human Resources Certified Professional (SHRM-CP).

Responsibilities

  • Advise supervisors on responses to performance issues, coaching, and discipline.
  • Assist leaders with administration of HR policies and procedures, including time and attendance, leave, disability accommodation, compensation, and corrective action.
  • Interpret and apply City policies as a trusted advisor to supervisors.
  • Administer talent acquisition and selection processes in collaboration with hiring authorities.
  • Promote hiring efforts online and in person to attract an appropriate volume of candidates.
  • Screen applicants for qualifications and job fit and participate in interviews as appropriate.
  • Obtain hiring approvals and issue verbal and written employment offers.
  • Apply the City’s formal total rewards program to support leaders’ decision-making.
  • Guide leaders through review and determination of offer terms and discretionary requests with compensation implications.
  • Author and edit job descriptions in collaboration with departmental leadership and identify significant changes for analysis of potential fiscal or compensation impacts.
  • Assist departments with collecting and analyzing people-centric data for workforce planning.
  • Collaborate with department leaders to forecast needs, plan work statements, and implement recruitment strategies.
  • Input and authorize people-centric data changes in HR information systems within delegated authority and steward the integrity of HRIS data.
  • Conduct authorized administrative investigations into alleged misconduct, including interviewing witnesses, reviewing data, documenting findings, and recommending corrective action as appropriate.
  • Support grievance processes and mediate conflict-resolution efforts.
  • Meet with employees to address concerns or complaints and recommend appropriate solutions.
  • Participate in cross-functional process-improvement initiatives.
  • Propose change initiatives and policy or procedure adjustments to support departmental and organizational goals.
  • Stay current on laws, regulations, and trends affecting the HR profession and HR operations.
  • Perform other related duties as required.
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