Human Resources Business Partner

Employer Services Corporation•Amherst, NY

2d•Hybrid

About The Position

ESC is seeking a Human Resources Business Partner to provide hands-on HR support to local clients and ESC staff, while also managing strategic project work for local and out-of-state clients as needed. The role may be suited to candidates with varying levels of experience, from those with strong employee relations and compliance expertise to those with more advanced strategic HR capabilities. The HR Business Partner serves as a trusted advisor to client managers and staff, supporting employee relations, labor law compliance, investigations, training and development, and organizational change. The position also involves handling strategic projects that advance client business objectives and providing expert advice on continuous improvement. Periodic travel to client locations in other states is preferred but not required. ESC is a PEO, ASO, and HR partner providing HR, payroll, benefits, HRIS, compliance, and training services. Its sister company, Meliora Partners, provides Lean Six Sigma and continuous improvement expertise. The position offers flexible hybrid work arrangements and a collaborative, people-first workplace.

Requirements

At least five years of relevant experience, or 15 years of proven experience in an HR management role without advanced schooling.
Generalist background with broad knowledge of employment and labor law, recruiting, interviewing, selection, compensation, organizational planning, employee relations, and training and development.
Ability to cultivate and maintain strong, professional relationships while serving as a trusted business partner.
Highly effective communication skills.
Ability to handle multiple projects simultaneously in a fast-paced environment.
Ability to exercise independent judgment while problem solving.

Nice To Haves

Bachelor's degree in Human Resources Management or a related field.
PHR or SPHR certification through HRCI or SHRM.
Flexibility to travel periodically to client locations in other states, as project needs require.

Responsibilities

Provide human resources support and assistance to clients and ESC staff through phone calls, email, and on-site visits.
Build trusted-advisor relationships and loyalty with all levels of client management and staff.
Manage multiple strategic projects for clients to support and advance their business objectives.
Manage employee relations issues and conduct investigations in support of corporate ethics and values and in accordance with labor laws.
Provide clients with information and guidance on labor law compliance.
Investigate and respond to Department of Labor, EEOC, and Division of Human Rights claims and audits.
Develop and facilitate management and employee soft-skills training programs that address client needs.
Keep up to date on changing employment laws.
Act as a change agent and provide expert advice as a partner in successfully managing continuous improvement.
Travel periodically to client locations in other states as project needs require; this is preferred but not required.