Human Resources Business Partner - Phoenix, AZ

Military Spouse Corporate Career Network•Phoenix, AZ

8d•Hybrid

About The Position

The People Business Partner for CP Skin Health will serve as the lead HR presence and a key leadership team member at the Distribution Center. This is a hands-on role that balances daily HR operations with big-picture staffing and retention strategies. The role involves partnering directly with DC managers and warehouse employees to resolve employee relations issues, ensure policy compliance, and build a positive, productive culture on the floor. The ideal candidate will be comfortable tackling day-to-day warehouse HR needs while ensuring alignment with employment laws and company growth goals. This role requires being on-site at the Distribution Center 4 days per week and at the Corporate Office in Scottsdale, AZ, 1 day per week. Bilingual English/Spanish is required to effectively support frontline teams.

Requirements

Bachelor’s Degree
Minimum of 5+ years of progressive human resources experience, with a focus on business partnership - ideally in a warehouse or distribution center facility.
Written and verbal fluency in Spanish
Technical proficiency in HR technology platforms and Google tools, particularly Google Sheets for complex organization projects and analytics

Nice To Haves

Strong business acumen with the ability to negotiate and influence senior stakeholders and "courage to challenge" leaders when necessary.
Comfort navigating ambiguity and leading through change in a fast-moving, matrixed environment.
Proven experience working across a complex, matrixed organization with a clear global perspective
Demonstrated experience using AI tools such as ChatGPT and Gemini to enhance strategic HR delivery, improve operational efficiency, and drive data-informed solutions.

Responsibilities

Advise and train floor supervisors and managers on effective leadership, guiding them through performance management, corrective actions, proper documentation, and handling difficult conversations.
Drive site-wide headcount planning and manage the contingent workforce strategy, overseeing temp agency vendor relationships, aligning temporary staffing levels with production volume, and managing the temp-to-permanent conversion pipeline.
Serve as the trusted escalation point for complex employee relations, conduct investigations, resolve floor conflicts, and proactively build an inclusive environment where frontline employees feel supported and valued.
Ensure the flawless execution of site-level HR operations, providing strategic oversight on bi-weekly payroll integration/timecards, FMLA and medical leave administration, and comprehensive onboarding/offboarding programs.
Partner closely with Operations to champion site safety programs and manage workers' compensation processes, and develop, update, and implement localized site policies, employee handbooks, and job descriptions to ensure strict compliance with federal and state labor laws.
Leverage real DC metrics—such as turnover, absenteeism, time-to-fill, and safety incidents—to diagnose organizational challenges, implement targeted training, and drive continuous improvement on the floor.
Partner with the broader HR team to successfully roll out company-wide HR initiatives in a way that makes sense for a fast-paced warehouse environment.