Human Resources Business Partner
About The Position
ADP is hiring a Human Resources Consultant serving the Chicago area. In this client-facing role, you will act as a trusted HR advisor to ADP’s largest clients, using HR experience, ADP product expertise, and consulting skills to address business challenges and support complex products and technologies. You will research and resolve client issues, provide proactive information and training on ADP solutions, and recommend solutions and best practices to clients and ADP leadership. The position requires building relationships with external clients and internal partners, communicating clearly by phone and in writing, managing priorities and multiple tasks, and delivering high-quality client service. You will also share knowledge and best practices with less experienced Consultants and Specialists.
Requirements
- Ability to travel to the South Side of Chicago and Northern Indiana three days a week; described as highly necessary.
- At least 3–5 years of professional consulting experience or equivalent experience as a practitioner in a systems-related organization.
- At least 3–5 years of experience in a customer service or human resources environment, with a proven ability to produce positive results.
- Strong interpersonal, communication, client relationship-building, and consulting skills.
- A college degree is not required; military experience may be accepted as an alternative experience.
Responsibilities
- Research, troubleshoot, and independently resolve client problems involving complex ADP products and technologies.
- Serve as an HR expert to ADP’s largest clients and take a broad perspective to identify solutions.
- Proactively provide clients with information, best practices, and training on ADP solutions.
- Communicate with clients to resolve issues and strive to exceed their expectations in every interaction.
- Set priorities, organize work, multitask, adapt to changing needs, and provide prompt follow-up.
- Interpret internal or external business issues and recommend solutions and best practices to ADP leadership and clients.
- Share knowledge and best practices with less experienced Consultants and Specialists.
Benefits
- Best-in-class benefits starting on Day 1.
- Ongoing training, development, and mentorship opportunities.
- Company-paid time off for volunteering.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
