Flight Centre - Human Resources Business Partner / Employee Relations, Lvl II - Boston, MA

Flight Centre•Massachusetts, MA

9d•$85,000 - $95,000•Onsite

About The Position

This is a high-impact 6-month assignment where you'll play a key role in shaping positive employee experiences across a dynamic organization. As a Human Resources Business Partner, you’ll act as a trusted advisor to leaders and employees, guiding them through complex people matters with confidence and care. This is a fast-paced, hands-on role where your expertise in employee relations will directly influence workplace culture, performance, and engagement.

Requirements

5+ years of progressive HR experience, with a strong focus on employee relations and investigations
Demonstrated experience independently managing performance management and workplace investigations
Strong understanding of employment laws and HR best practices
Excellent interpersonal, communication, and conflict-resolution skills
Ability to handle sensitive situations with discretion, professionalism, and sound judgment
Strong organizational skills with the ability to manage multiple priorities effectively
Bachelor’s degree in Human Resources, Business, or a related field (preferred)
HR certification (PHR, SPHR, SHRM-CP, or SHRM-SCP) is an asset

Nice To Haves

Experience supporting multi-state employee populations (preferred)

Responsibilities

Serve as a trusted HR partner to managers and employees on employee relations matters
Conduct and manage workplace investigations involving policy violations, employee complaints, and interpersonal conflicts
Partner with leadership on performance management processes, including coaching, documentation, PIPs, and terminations
Provide guidance on HR policies, procedures, and employment practices to ensure consistency and compliance
Support conflict resolution and facilitate difficult employee conversations
Maintain thorough and confidential documentation related to investigations and employee matters
Collaborate with legal and HR leadership on complex employee relations issues
Identify trends and recommend practical solutions to improve employee experience and mitigate risk
Support additional HR initiatives and projects during the temporary assignment
Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.
Other duties and tasks as assigned

Benefits

Paid Time Off: A comprehensive time off package, including up to 15 vacation days (prorated upon hire and increasing to 20 days after 2 years of employment), 5 sick days, 3 personal days, 1 Diversity Day, 1 Volunteer Day, and 8 recognized holidays annually.
Travel perks/discounts
Health & Wellness Programs and Employee Financial Wellness Services
National/International Award Nights and Conferences
Health benefits including, medical, dental, vision, gender affirming care, and fertility care
Insurance including hospital indemnity, AD&D, critical illness, long-term and short-term disability
Flexible Spending Accounts
Employee Assistance Program
401k program with partial match
Tuition Reimbursement Program
Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions
Global career opportunities in a network of brands and businesses