Flight Centre - HR Business Partner / Employee Relations (6 Month Contract) - Boston, MA
About The Position
We are seeking an experienced and employee-focused Human Resources Business Partner (HRBP) to join our team on a temporary 6-month assignment covering a maternity leave. This role will primarily support employee relations matters including but not limited to performance management, workplace investigations, coaching, and policy guidance across the organization. In this role, you’ll be a trusted advisor to leaders and employees, helping them navigate complex people matters with confidence and sound judgment. You’ll manage a high-volume portfolio of employee relations cases, conduct impartial investigations, and coach leaders to strengthen performance and accountability across the business. The ideal candidate is a proactive HR professional who thrives in fast-paced environments, exercises strong judgment, has a natural curiosity, and is comfortable and confident in managing sensitive employee matters with professionalism and discretion.
Requirements
- 5+ years of progressive HR experience, with a strong focus on employee relations and investigations
- Demonstrated experience independently managing performance management and workplace investigations
- Strong understanding of employment laws and HR best practices
- Excellent interpersonal, communication, and conflict-resolution skills
- Ability to handle sensitive situations with discretion, professionalism, and sound judgment
- Strong organizational skills with the ability to manage multiple priorities effectively
- Bachelor’s degree in Human Resources, Business, or a related field (preferred)
- HR certification (PHR, SPHR, SHRM-CP, or SHRM-SCP) is an asset
Nice To Haves
- Experience supporting multi-state employee populations (preferred)
Responsibilities
- Serve as a trusted HR partner to managers and employees on employee relations matters
- Conduct and manage workplace investigations involving policy violations, employee complaints, and interpersonal conflicts
- Partner with leadership on performance management processes, including coaching, documentation, PIPs, and terminations
- Provide guidance on HR policies, procedures, and employment practices to ensure consistency and compliance
- Support conflict resolution and facilitate difficult employee conversations
- Maintain thorough and confidential documentation related to investigations and employee matters
- Collaborate with legal and HR leadership on complex employee relations issues
- Identify trends and recommend practical solutions to improve employee experience and mitigate risk
- Support additional HR initiatives and projects during the temporary assignment
- Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.
- Other duties and tasks as assigned
Benefits
- Paid Time Off: A comprehensive time off package, including up to 15 vacation days (prorated upon hire and increasing to 20 days after 2 years of employment), 5 sick days, 3 personal days, 1 Diversity Day, 1 Volunteer Day, and 8 recognized holidays annually.
- Travel perks/discounts
- Health & Wellness Programs and Employee Financial Wellness Services
- National/International Award Nights and Conferences
- Health benefits including, medical, dental, vision, gender affirming care, and fertility care
- Insurance including hospital indemnity, AD&D, critical illness, long-term and short-term disability
- Flexible Spending Accounts
- Employee Assistance Program
- 401k program with partial match
- Tuition Reimbursement Program
- Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions
- Global career opportunities in a network of brands and businesses
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
