Human Resources Business Partner

ADP • Schaumburg, IL

14d

About The Position

ADP is hiring a Human Resources Consultant for the Chicago area. In this role, you will serve as a trusted advisor to clients, using your HR experience, ADP product expertise, and consulting skills to address business challenges. You will support ADP's largest clients and most complex products and technologies, and help maintain client satisfaction and ADP's service reputation.

The role involves resolving a varied range of client questions and issues. You will build relationships with external clients and internal partners, communicate clearly by phone and in writing, and manage a changing workload. ADP provides training to support success in the position.

Requirements

• At least 3–5 years of professional consulting experience or equivalent experience as a practitioner in a systems-related organization.
• At least 3–5 years of experience in a customer service or human resources environment, with a proven ability to produce positive results.
• Ability to travel to the South Side of Chicago and Northern Indiana three days a week is highly necessary.
• Strong interpersonal and communication skills, including the ability to build rapport and trust with clients and communicate clearly by phone and in writing.
• A college degree is not required; relevant experience or military experience may be accepted.

Responsibilities

• Research, troubleshoot, and independently resolve client problems involving complex products and technologies.
• Work proactively with clients to provide information, best practices, and training on ADP solutions.
• Communicate with clients using interpersonal skills, HR knowledge, and ADP product knowledge to resolve issues and exceed expectations.
• Set priorities, organize work, multitask, adapt to changing needs, and provide prompt follow-up.
• Interpret internal or external business issues and recommend solutions and best practices to ADP leadership and clients.
• Share knowledge and best practices with less experienced Consultants and Specialists.

Benefits

• Best-in-class benefits starting on Day 1
• Ongoing training, development, and mentorship opportunities
• Company-paid time off for volunteering

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed