Human Resources Business Partner

FAMILY HEALTH CARE CENTER OF KALAMAZOO • Kalamazoo, MI

25d

About The Position

The Human Resources Business Partner (HRBP) plays a strategic and hands-on role supporting leaders and employees across designated departments. The HRBP advances workforce planning, talent acquisition, employee engagement and relations, training, and benefits education. As a trusted advisor to leadership and staff, the role aligns HR strategies with organizational goals and promotes a workplace culture rooted in respect, equity, and continuous improvement.

The HRBP partners with hiring managers and department leaders on recruitment, onboarding, workforce planning, talent management, and learning and development. The position provides guidance on employee relations and compliance, supports benefits and HRIS administration, maintains HR tools and documentation, and prepares for internal and external audits.

The typical work environment is quiet to moderate. Reasonable accommodation is available for individuals with disabilities. The position involves frequent computer and telephone use and prolonged sitting, with occasional walking or lifting, as well as clear verbal communication and the ability to read documents and screens. Family Health Center may revise job responsibilities as organizational needs evolve.

Requirements

• Associate degree in Human Resources, Business, or a related field required.
• At least 3 years of progressive HR experience, with focus on at least three of the following: recruiting, employee engagement, workforce planning, training, or benefits.
• Demonstrated ability to build credibility and trusted relationships with leaders and employees at all organizational levels.
• Excellent judgment and ability to manage sensitive and confidential information.
• Strong coaching, conflict-resolution, and consultation skills.
• Excellent written, verbal, and presentation communication skills.
• Strong analytical and problem-solving abilities, including interpreting data and recommending solutions.
• Excellent organizational skills and ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office 365, including Excel, Word, Outlook, Teams, and PowerPoint.
• Ability to learn and effectively use HR technologies, reporting tools, and workflow management platforms.

Nice To Haves

• Bachelor’s degree preferred.
• One year of experience with HRIS systems, such as ADP or Paycom, and experience with HR reporting are strongly preferred.

Responsibilities

• Collaborate with hiring managers to define job requirements, post openings, screen candidates, and conduct interviews.
• Guide the full-cycle recruitment process and promote equitable, efficient hiring practices.
• Conduct reference checks and background screenings, and prepare offer documentation.
• Lead onboarding and facilitate New Hire Orientation, including policy and benefits education.
• Champion initiatives that support employee satisfaction, wellness, and inclusion.
• Facilitate stay interviews, new-hire check-ins, and pulse surveys; use feedback to inform action plans.
• Serve as a point of contact for conflict resolution and workplace concerns.
• Support retention through coaching, conflict resolution, and proactive relationship-building.
• Advise on conduct, corrective action, performance concerns, and other HR matters.
• Investigate and document employee relations matters while ensuring compliance with applicable laws and policies.
• Support FMLA, ADA, and other leave processes, including documentation and return-to-work coordination.
• Ensure accurate processing of garnishments, child support orders, and other employment-related legal notices.
• Explain benefit offerings, qualifying events, and Open Enrollment to employees.
• Coordinate benefit enrollments, changes, and terminations, and reconcile monthly invoices.
• Maintain accurate HRIS data and support reporting on workforce metrics, turnover, and engagement.
• Collaborate with Payroll and Finance on data entry, payroll registers, benefit deductions, and adjustments.
• Partner with department leaders to assess workforce needs and develop staffing plans aligned with organizational objectives.
• Analyze turnover trends, capacity planning, and internal mobility to inform hiring and succession strategies.
• Support performance management cycles, goal setting, and individual development planning.
• Assess training needs with managers and support department-specific and organization-wide learning programs.
• Coordinate and track learning initiatives, monitor training compliance, and evaluate program effectiveness.
• Manage and maintain HR tools and trackers, including SharePoint, Freshservice, onboarding and offboarding checklists, and SmartSheets.
• Prepare for and support internal and external audits.
• Ensure timely and accurate documentation of HR transactions and compliance activities.
• Build effective partnerships across teams and communicate openly and respectfully.
• Maintain confidentiality and demonstrate ethical decision-making.
• Support organizational goals and identify opportunities for HR to add value.
• Model professionalism and inclusiveness as a culture ambassador and role model.

Benefits

• Highly competitive pay.
• Health insurance: PPO or PPO High-Deductible Plan with Health Savings Account (HSA).
• Vision insurance.
• Dental insurance.
• Company-paid life and accidental death insurance.
• Company-paid long-term disability insurance.
• Voluntary life, accidental death, short-term disability, and other supplemental offerings.
• Pre-tax 403(b) retirement plan with discretionary employer contribution based on Family Health Center financial performance.
• Paid Time Off (PTO).
• 8 paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree