Human Resources Business Partner, Corporate Restaurants – Tampa, FL

Wingstop • United States,

1d • Remote

About The Position

The HRBP, Corporate Operations – Tampa, FL is a field-facing business partner responsible for driving people performance, leadership capability, and employee relations excellence across corporate-owned restaurants. This role partners directly with Operations leadership to improve team member and leadership performance, ensure consistent application of HR practices and policies, support hiring, onboarding, and engagement at scale, and lead employee relations strategy and execution. Operating remotely, this HRBP must influence through strong partnership, data-driven insights, and consistent field engagement, while also contributing to network-level HR effectiveness. This role ensures that people practices enable operational performance, not hinder it.

Requirements

• 5–8+ years of HRBP or field HR experience in multi-unit or retail, restaurant, distribution, or manufacturing environments
• Strong experience in employee relations and investigation
• Proven ability to partner with operations leaders at scale
• Experience supporting hiring, onboarding, and performance management processes
• Ability to travel regularly within assigned markets

Responsibilities

• Serve as the primary HR partner to Senior Operations Leaders
• Conduct weekly 1:1s and attend District Manager meetings
• Maintain regular field presence (minimum 3 restaurant visits per week)
• Coach and counsel leaders on performance management and people decisions
• Lead performance management processes for exempt and non-exempt team members
• Own HR WBR reporting, including hiring, attrition, and onboarding trends
• Lead hiring events and manage associated budgets
• Partner with Talent Acquisition to support GM+ hiring and interview processes
• Own onboarding strategy and execution: Deliver onboarding for exempt leaders and ensure consistent onboarding follow-through for non-exempt team members
• Ensure readiness of people processes for new openings and acquisitions
• Act as lead investigator for employee relations issues across the local area
• Ensure consistent, compliant documentation and case management practices
• Coach leaders on corrective action and policy application
• Deliver training on employee relations topics and best practices to local leaders
• Own worker’s compensation coordination, including vendor and legal partnerships for local area
• Partner with Operations leaders to execute engagement initiatives within budget
• Coordinate activities with GSC HR and local leadership teams
• Support development of exempt leaders through coaching and guidance
• Reinforce a consistent, values-driven culture across restaurants
• Identify trends across markets (turnover, ER issues, hiring effectiveness)
• Provide insights to improve consistency and reduce variability
• Support standardization of HR practices across corporate stores
• Contribute to scalable HR solutions that improve network performance

Benefits

• Unlimited paid time off for exempt employees
• One paid volunteer day of your choice
• Competitive bonus structure for eligible roles
• Team member stock purchase plan
• Health savings or flexible spending account options
• 401k – (dollar for dollar on the first 3% and then 50 cents on the dollar for the next 2% for team member contributions up to 5% of eligible compensation)
• Comprehensive medical, dental, and vision benefits
• Basic life and AD&D insurance provided
• Pet insurance
• Education Assistance
• Wellness reimbursement program
• Paid maternity and paternity leave
• Lunch provided every Tuesday and Thursday in office
• Discount on Wingstop gift cards
• Onsite game room

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed