Human Resources Assistant

Global Contact Services • Salisbury, NC

81d • $18 - $22 • Hybrid

About The Position

The HR Assistant position requires an individual with knowledge and understanding of the organization’s benefits programs, payroll and overall department administrative tasks. The position requires diligence in data entry, reporting, and follow-up in order to ensure compliance with local, state and federal regulations. The position reports to the Director of Human Resources. GCS uses ADP WorkforceNow. Candidates with experience on this platform preferred but not required. This position would be 3 days on site in our Salisbury, NC location. The other 2 days would be remote (work from home). You must live within a 50 mile radius of Salisbury, NC. The company reserves the right to remove work from home privileges at anytime base on client needs, performance or other.

Requirements

• Excellent written and oral communication skills; ability to communicate detail to all levels of management and employees.
• Ability to draft full policies and procedures.
• Working knowledge of personal computers and company issued computer programs.
• Ability to grasp the concepts of using the computer for internal and external correspondence as well as viewing and analyzing data.
• Knowledge and intermediate proficiency in Microsoft Word office suite.
• Knowledge and proficiency in online recruiting efforts.
• Superior customer interaction/customer service skills.
• Ability to resolve issues and problems brought by reporting employees or employees in general.
• Ability to provide solutions to department problems or roadblocks.
• Proficiency in basic mathematical skills to complete various reports, analysis and government required documents as assigned.
• Superior listening skills.
• Ability to keep confidential information confidential.
• Ability to be flexible in regard to work schedule, changing policies and procedures, priorities and the like.
• Superior attention to detail; ability to provide documents to corporate employees without review knowing the information is correct.
• Ability to resolve labor disputes, employee issues and departmental issues without assistance of management.
• Associate degree in a related field or equivalent combination of education and/or experience.
• 1 year prior executive assistant or administrative role.
• Intermediate knowledge of PC applications for word, excel, power point required.
• Demonstrated written and verbal communication skills.
• Must adhere to the dress code policy, attendance policy, tardiness policy, confidentiality, and non-disclosure policy.

Nice To Haves

• Experience with ADP WorkforceNow platform.
• Experience with ADP.

Responsibilities

• Enter benefits data accurately and efficiently, while maintaining the highest level of confidentiality.
• Maintain monthly, quarterly and annual reports for the department.
• Assist Director of HR with internal auditing of benefit programs.
• Conduct benefit orientation for new hires as needed.
• Assist with open enrollment.
• Work in conjunction with payroll department to ensure proper deductions for benefits.
• Maintain partnership with benefits program representatives.
• Quarterly review of new and enhanced benefit programs for the organization.
• Enter new hires into the ADP payroll system.
• Assist onboarding team with assisting employee document input.
• Complete payroll change forms, enter into the system.
• Complete payroll changes in ADP.
• Assist with obtaining all required paperwork to respond to unemployment claims.
• Develop checklist for supervisors and managers regarding preparation for unemployment hearings.
• Assist in the facilitation for unemployment hearings for the ADP provided representative and the company’s first-hand witness.
• Diligence in all data entry.
• Complete employment verification requests.
• Complete termination documents.
• Assist both internal and external customers with the highest level of customer service.
• Assist in maintenance of department records and reports both manually and electronically.
• Update and maintain employee information via the benefits systems.
• Participate in administrative staff meetings and attend other meetings as needed.
• Perform additional related tasks/duties as required and/or assigned.
• Perform other special projects as assigned.
• Assist recruiters with overflow of candidate interviews.
• Train new recruiters in conjunction with existing recruiters.
• Assist with reports as assigned by the Jr. Generalist.

Benefits

• Work from home (2 days per week)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree