Human Resources Assistant

Marcus Corporation • Madison, WI

17d

About The Position

The Human Resources Assistant supports the Director of Human Resources and helps attract and retain talent, support associates, and strengthen the hotel's workplace culture. The role includes recruitment, onboarding, training, employee recognition, benefits support, HR administration, and associate engagement. It serves as an HR resource for associates, applicants, and managers, providing customer service and responding to HR-related inquiries. This position reports to the Director of Human Resources.

The assistant manages recruitment for hourly positions, coordinates interviews and HR activities, initiates and supports onboarding, maintains employee records and compliance documentation, and assists with benefits and employee lifecycle processes. The role also organizes engagement and recognition initiatives, creates HR communications, maintains reports and office resources, and supports special projects. Work must comply with applicable employment laws and company policies, and confidential information must be handled carefully.

Requirements

• 1–2 years of administrative, customer service, hospitality, or Human Resources experience preferred.
• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
• Strong organizational and time-management skills.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Excellent attention to detail and accuracy.
• Strong written and verbal communication skills.
• Honest, trustworthy, discreet, and careful with confidential information.
• Ability to work independently and contribute as a collaborative team member.
• Strong interpersonal skills and ability to interact effectively with associates at all levels of the organization.
• Ability to read, write, and speak English at a native level.

Nice To Haves

• Associate’s or Bachelor’s degree in Human Resources, Business Administration, Hospitality Management, or a related field preferred.
• Previous hotel or hospitality experience strongly preferred.
• Experience with HRIS and applicant tracking systems preferred.
• Proficiency in additional languages is a valuable asset.

Responsibilities

• Serve as an HR resource for associates, applicants, and managers by providing customer service and responding to HR-related inquiries.
• Coordinate and schedule interviews, orientations, training sessions, meetings, and other HR activities.
• Manage the full-cycle recruitment process for hourly associate positions, including job postings, candidate sourcing, applicant screening, interview coordination, and employment offers.
• Maintain internal and external job postings through the Applicant Tracking System.
• Attend and support job fairs, recruiting events, community outreach programs, and other talent acquisition initiatives.
• Initiate onboarding for new hires, prepare paperwork and materials, and ensure required state and federal paperwork is completed accurately and on time.
• Facilitate and support new hire orientation programs.
• Process new hire information in HRIS systems and maintain accurate employee files and compliance training records.
• Maintain confidential personnel, medical, benefits, workers’ compensation, and employment files in accordance with company standards.
• Track and maintain required training, certifications, and compliance documentation.
• Support benefits administration, open enrollment, and associate communications regarding benefits programs.
• Assist with employee lifecycle processes, including transfers, promotions, performance reviews, status changes, and separations.
• Coordinate associate engagement initiatives, recognition programs, celebrations, and employee appreciation events.
• Create and distribute HR communications, including flyers, announcements, calendars, bulletin board updates, and recognition materials.
• Maintain HR reports, spreadsheets, and tracking logs related to recruiting, hiring, training, attendance, employee engagement, and workforce metrics.
• Ensure employee records, documentation, and processes comply with federal, state, and local employment laws and company policies.
• Maintain HR office resources, forms, supplies, name badges, parking, bus passes, onboarding materials, and associate self-service tools.
• Support special projects and initiatives that enhance associate engagement and strengthen workplace culture.
• Perform additional duties as assigned.

Benefits

• Medical, dental, vision, and life insurance offered to full-time associates after one month of employment.
• Eligibility for 401(k) participation, with company match, following one month of employment.
• Paid time off accrual starting on the first day.
• Discounts at Marcus Hotels & Resorts locations.
• Free or discounted movie tickets at Marcus Theater locations.
• Career development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed