Human Resources Assistant

The Marcus Corporation•Madison, WI
•Onsite

About The Position

The Human Resources Assistant supports the Director of Human Resources with recruitment, onboarding, training, employee recognition, administrative organization, and initiatives that contribute to the hotel's workplace culture. The role serves as an HR resource for associates, applicants, and managers and provides customer service while handling sensitive employee information. It is based at the Hilton Madison Monona Terrace, part of Marcus Hotels & Resorts.

Requirements

  • Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
  • Strong organizational and time-management skills.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Excellent attention to detail and accuracy.
  • Strong written and verbal communication skills.
  • Honest, trustworthy, discreet, and careful with confidential information.
  • Ability to work independently and contribute as a collaborative team member.
  • Strong interpersonal skills and ability to interact effectively with associates at all levels.
  • Ability to read, write, and speak English at a native level.

Nice To Haves

  • Associate’s or Bachelor’s degree in Human Resources, Business Administration, Hospitality Management, or a related field.
  • 1–2 years of administrative, customer service, hospitality, or Human Resources experience.
  • Previous hotel or hospitality experience.
  • Experience with HRIS and applicant tracking systems.
  • Proficiency in additional languages.

Responsibilities

  • Serve as an HR resource for associates, applicants, and managers by responding to HR-related inquiries and providing customer service.
  • Coordinate and schedule interviews, orientations, training sessions, meetings, and other HR activities.
  • Manage full-cycle recruitment for hourly positions, including job postings, candidate sourcing, screening, interview coordination, and employment offers.
  • Maintain internal and external job postings through the Applicant Tracking System.
  • Support job fairs, recruiting events, community outreach, and other talent acquisition initiatives.
  • Initiate onboarding for new hires, prepare paperwork and employment documentation, and facilitate new hire orientation.
  • Process new hire information in HRIS systems and maintain employee files and compliance training records.
  • Maintain confidential personnel, medical, benefits, workers' compensation, and employment files.
  • Track required training, certifications, and compliance documentation.
  • Support benefits administration, open enrollment, and associate communications about benefits.
  • Assist with employee lifecycle processes, including transfers, promotions, performance reviews, status changes, and separations.
  • Coordinate associate engagement initiatives, recognition programs, celebrations, and appreciation events.
  • Create and distribute HR communications, including flyers, announcements, calendars, bulletin board updates, and recognition materials.
  • Maintain HR reports, spreadsheets, and tracking logs related to recruiting, hiring, training, attendance, engagement, and workforce metrics.
  • Ensure employee records, documentation, and processes comply with employment laws and company policies.
  • Maintain HR office resources, forms, supplies, name badges, parking, bus passes, onboarding materials, and associate self-service tools.
  • Support special projects and initiatives that enhance associate engagement and workplace culture.
  • Perform additional duties as assigned.

Benefits

  • Medical, dental, vision, and life insurance for full-time associates after one month of employment.
  • Eligibility for 401(k) participation with company match following one month of employment.
  • Paid time off accrual starting on the first day.
  • Discounts at Marcus Hotels & Resorts locations.
  • Free or discounted movie tickets at Marcus Theater locations.
  • Career development opportunities.
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