Human Resources Assistant (Recruitment and Placement/OA)

Veterans Health Administration • Little Rock, AR

11d • Onsite

About The Position

These vacancies are in the Delegated Examining Office (DEO) Call Center under the Human Resources Operations Office (HROO), Workforce Management and Consulting (WMC). The Human Resources Assistant (Recruitment and Placement/OA) supports applicants and recruitment and placement processes. The role uses USA Staffing to answer questions about application procedures, application status, and related information; prepares automated reports; creates spreadsheets and tracks information using Excel or equivalent; and interprets policies, procedures, regulations, and guidelines.

The position is full-time, 40 hours per week, Monday through Friday. Compressed or flexible scheduling may be available at the supervisor’s discretion. Occasional, non-recurring ad hoc telework may be authorized, but the position is not virtual or remote. Promotion to the full-performance level may be possible without further competition when regulatory, qualification, and performance requirements are met; selection at a lower grade does not guarantee promotion.

The role is an office automation position. GS-05 qualification may be based on qualifying specialized experience, four years of education above high school, or a combination of education and experience. GS-06 qualification requires one year of qualifying specialized experience at the GS-05 level and the ability to type at least 40 words per minute; education cannot substitute at that grade. Applicants must meet the requirements by the announcement closing date of October 14, 2026.

Requirements

• U.S. citizenship is required.
• For GS-05, one year of specialized experience equivalent to GS-04, such as routing application-process inquiries, using office software, and performing routine administrative tasks under established procedures; alternatively, four years of education above high school or a qualifying combination of education and experience.
• For GS-06, one year of specialized experience equivalent to GS-05, including experience such as maintaining correspondence or files, providing customers with application-process information, preparing correspondence, letters, forms, and reports using computer software, communicating by phone and email with people from varied backgrounds, and safeguarding confidential, time-sensitive information.
• For GS-06, the ability to type at least 40 words per minute is required.
• Complete the required application steps, including the online assessment.
• Selective Service registration is required for males born after December 31, 1959.
• Selected applicants must complete an online onboarding process and provide acceptable identification for pre-employment requirements.
• Participation in the seasonal influenza vaccination program is required for Department of Veterans Affairs Health Care Personnel.
• Serve a one-year probationary period.
• Applicants relying on education for GS-05 qualification must submit a transcript; qualifying education must be from an accredited institution recognized by the U.S. Department of Education. Foreign education requires a Certificate of Foreign Equivalency with the transcript.

Responsibilities

• Assist applicants with questions about application processes and procedures.
• Assist with recruitment and placement processes and procedures.
• Use USA Staffing to answer questions about application procedures, application status, and related information.
• Prepare and generate automated reports.
• Create spreadsheets and track information using Excel or equivalent software.
• Interpret policies, procedures, regulations, and guidelines.

Benefits

• Federal employees and their families have access to a comprehensive benefits package; specific benefits depend on position eligibility.
• Newly appointed federal employees may request credit for qualifying job-related non-federal experience or active-duty uniformed military service when determining annual leave accrual; approval is not guaranteed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED