Human Resources Assistant

Commander, Navy Installations Command•Naval Air Station Jacksonville, FL

2d•Onsite

About The Position

This position is assigned to the N941 NAF Human Resources Office, Commander, Navy Southeast, at Naval Air Station Jacksonville, Florida. The Human Resources Assistant provides administrative and technical support for civilian human resources operations, including personnel processing, benefits administration, staffing, employee services, and related actions for craft and trade and pay band nonappropriated fund employees. The incumbent reviews and processes personnel action requests, verifies supporting information and documentation, maintains official personnel folders and case files, tracks suspense dates, and enters and verifies data in automated personnel systems. The role also supports new employee appointments and orientation, benefits enrollment, background investigation paperwork, vacancy announcements and recruitment activities, interviews, reference checks, and applicant notifications. The assistant responds to employee and applicant inquiries, provides information about personnel procedures and benefits, prepares correspondence and reports, and maintains HR files, databases, and spreadsheets. The position requires one year of specialized experience in routine personnel processing and HR administrative support. No positive education requirement is specified. This is a regular full-time federal civilian position in Jacksonville, Florida. Relocation or permanent change-of-station costs are not authorized.

Requirements

One year of specialized experience in knowledge of basic personnel processing rules, procedures, and operations to process personnel actions and provide general HR administrative support.
Knowledge of office file arrangements, the purpose and contents of records such as OPFs, and procedures for filing, retrieving information, and maintaining suspense records.
Knowledge of procedures and steps for processing personnel documents and recurring official personnel actions.
Knowledge of personnel and staffing rules, procedures, terminology, and requirements related to personnel action processing.
Knowledge of formats, punctuation, grammar, and clerical steps for preparing accurate correspondence and documents.
Basic knowledge of local personnel activities sufficient to perform routine clerical tasks.
Skill in fact-finding and researching records to locate, extract, and compile information into clear, organized summaries and reports.
Skill in Microsoft Office programs, including Word, Excel, PowerPoint, and Outlook.
Ability to communicate effectively orally and in writing.
Ability to make sound procedural decisions and resolve recurring documentation discrepancies according to standard guidelines and instructions.
Ability to understand and provide basic program information.
Must meet federal employment suitability requirements and successfully complete a background investigation; fingerprint identification and background inquiry forms are part of the process.
Must successfully pass E-Verify employment verification and resolve any discrepancies as a condition of employment.
Must complete a Personal Identity Verification process requiring two forms of identification from Form I-9; a REAL ID or passport is required for access to government facilities as of May 7, 2025.
A valid state driver's license is required to operate motor vehicles.
Must participate in direct deposit/electronic funds transfer and provide a Social Security card.
Selective Service registration is required for males born after December 31, 1959, unless exempt.
May be required to pass pre-employment examinations.
Must submit a Financial Disclosure Statement, OGE-450, upon entering the position and annually.
Must satisfactorily complete a probationary period if required.
A favorable background is required and must be maintained.
Applicants must document duties, responsibilities, hours worked, and employment dates in their resumes; government positions must also include pay plan, series, grade, and agency address.

Responsibilities

Perform administrative and technical support work across personnel functions.
Process personnel actions for craft and trade and pay band nonappropriated fund employees, including reviewing requests and verifying entries, authority, position numbers, organizational data, and supporting documentation.
Process new appointments and assist employees with appointment forms, benefits forms, background investigation documents, and related paperwork.
Interview employees to obtain appointment information or guide them in completing required forms.
Calculate and track due dates for personnel actions, including within-grade increases, conversions, performance appraisals, temporary appointment expirations, salary retention periods, probationary and trial periods, and other suspense actions.
Process employment verification requests and Requests for Personnel Actions (SF-52s), ensuring required supporting documents are complete and attached.
Monitor pending actions and provide operating officials with status information.
Determine required documents for transactions and ensure they are included in the action and official personnel folder (OPF).
Establish, maintain, and consolidate OPFs, including obtaining prior records from records centers or other activities as necessary.
Conduct new employee orientation and explain benefits, retirement provisions, work hours, leave accrual, local facilities, standards of conduct, and EEO information; answer employee questions.
Ensure benefits enrollments are accurate, complete, certified as required, and submitted on time.
Assist employees with background investigation forms and required appointment documents, including beneficiary designations and MyADP enrollment.
Gather and extract information from files and automated systems for special projects, and compile information in prescribed formats for the supervisor.
Use USA Staffing to prepare and post vacancy announcements, ensure announcement requirements comply with OPM qualifications and area-of-consideration requirements, and maintain vacancy case files.
Set up and maintain databases, spreadsheets, centralized files, and records such as reports, letters, notices, and instructions; screen and purge obsolete or irrelevant materials.
Receive visitors and telephone calls, determine the purpose of inquiries, route or handle matters appropriately, and use discretion when providing information.
Prepare and type documents from rough drafts or clean copies, taking responsibility for format, spelling, punctuation, arrangement, and spacing.
Answer employee questions on personnel issues using knowledge of applicable regulations, policies, and procedures.
Review personnel action requests and applications for accuracy, resolve discrepancies, and complete missing information.
Determine benefit eligibility and creditable service, including service computation dates, and track suspense actions.
Enter data into automated personnel systems promptly and verify salary and pay adjustments.
Provide vacancy announcement information to BUPERS employees and outside applicants.
Coordinate interviews, prepare interview packages for rating panels, and conduct applicant reference checks.
Prepare and distribute offer and non-selection letters, and coordinate new employees’ release and report dates.

Benefits

Comprehensive medical, dental, life insurance, spouse and dependent life insurance, long-term disability, retirement, and 401(k) savings benefits.
Annual leave and sick leave, with 13 days per calendar year for each as described in the posting.
11 paid holidays per year.
Medical insurance includes vision coverage.
NAF Retirement Plan.
401(k) Savings Investment Plan with employer match up to 3%.
Long-term disability plan.
Basic life insurance with optional life and spouse/dependent coverage.
Medical savings account (FSA).
Tuition reimbursement.
Access to Morale, Welfare & Recreation programs, including golf courses, marinas, gyms and fitness centers, bowling centers, restaurants, discounted tickets and travel options, and Navy Exchange shopping privileges.
Immediate benefits enrollment and coverage, with no enrollment waiting period.