Human Resources Assistant (Dallas)

Texas Family Care Network•Dallas, TX

12d•Hybrid

About The Position

The Human Resources (HR) Assistant is responsible for providing support to all functions of the human resources department to expedite the overall effectiveness of the department in a manner consistent with the organization’s mission. The HR Assistant follows federal and state regulations for completing and maintaining required employee documentation. The HR Assistant must maintain confidentiality of information and exercise discretion when providing information, and routinely collaborates with all members of the HR team. This role requires attention to detail, strong organizational capabilities, and a commitment to maintaining confidentiality while supporting the HR operations that enable our organization to serve our community effectively. Note: The responsibilities listed below may vary depending on location.

Requirements

Requires a high school diploma or GED.
Requires a valid driver’s license, safe driving record, and auto insurance.
Requires the ability to travel locally and nationally by air as needed.
No working experience required for a bachelor’s level.
A minimum of two (2) years of administrative experience is required without a degree.
Strong attention to detail and accuracy.
Strong organizational and time-management skills.
Ability to handle confidential information with discretion.
Excellent written and verbal communication skills.
Ability to meet strict deadlines and manage multiple priorities.
DPS DFPS FBI CBCU Eligibility Determination Child Abuse Clearances

Nice To Haves

Bachelor’s degree in human resources or related field from an accredited college or university, preferred.
Experience supporting a Human Resources department preferred.

Responsibilities

Support/ Service Delivery Workers’ Compensation Processes: Workers' Compensation claims, ensuring that all forms are completed and submitted to external parties, and handles all follow-up requests for information. Updates tracking accordingly.
Unemployment Compensation: Assists in completing initial Unemployment Compensation forms and gathering information as needed and as appropriate.
Benefits: Assists with annual benefits open enrollment and other benefit related matters throughout the year. Collects dependent documentation. Serves as the initial contact for leave requests. Gathers the information needed and responds accordingly with the appropriate leave paperwork as required. Maintains tracking of leave requests.
Personnel File Management: Collaborates with HR team members to gather information, create and update employee records, and support HR processes including recruitment, onboarding, benefits administration, and performance management. Coordinates the conversion of paper-based employee records to electronic format while maintaining data integrity and security.
Talent Acquisition: Communicates with prospective employees about required documentation and assists in ensuring all materials are collected and complete. Assists with new hire orientation and onboarding as needed. Assists with new hire and exit interviews. Assists with employee engagement activities and events.
Other Key Responsibilities: Answers general HR-related Texas Family Care Network (TFCN) policy questions and escalates issues as appropriate. Responds to employment verification requests for current and former TFCN employees. Provides HR support such as ordering office supplies, scheduling appointments, meeting rooms, etc. Assists with special projects or other HR-related tasks to support the HR function for TFCN.
Quality Improvement: Performs audit checks on clearances and other expiring documents.
Communication: Maintains professional communication, verbal and written, with all those we support and interact with.
Documentation: Maintains data within the HRIS and other HR systems. Confirms the accuracy of all data entered and ensures that information is available on a timely basis.
Risk Management and Safety: Tracks expiring clearances and other documents, as required by state/county/program regulations. Supports the HR team to ensure personnel files are maintained in accordance with applicable laws and policies. Assists the HR team with preparing and updating personnel files for internal and external audits as requested.
Leadership: Works with HR team members to cross-train on processes and procedures. Builds and maintains strong working relationships with employees across the organization.
Supervision: Receives supervision. Receives supervision from and actively communicate with supervisor on an ongoing basis throughout the week by phone, email, written message and when possible, in person regarding program matters.