Human Resources Assistant
City of Schertz•Schertz, TX
•$23 - $33
About The Position
The Human Resources Assistant serves as the initial point of contact for the HR department and provides customer service to employees, applicants, and visitors. The role assists with position postings, recruitment, and new-hire onboarding; responds to HR inquiries professionally and accurately; and maintains HR records, systems, and information. The assistant maintains working knowledge of HR disciplines, functions, systems, and applications, provides backup for other HR functions, and continues to develop expertise across a broad range of HR areas.
Requirements
- High school diploma or GED equivalent.
- Two years of customer service and HR-related experience, or an equivalent combination of education and experience.
- Valid driver’s license.
Nice To Haves
- Professional Human Resources (PHR) certification or another certification in a specific HR discipline.
Responsibilities
- Provide customer service to City employees, answer HR questions, and direct advanced calls and walk-in inquiries to the appropriate HR team members.
- Communicate professionally and promptly with employees, vendors, contractors, and the general public, resolving customer service inquiries and other issues.
- Perform advanced clerical and administrative tasks in support of HR department functions.
- Maintain and update the HR SharePoint and HR Information System with current information, including employee events, benefits information, and available offers.
- Generate purchase orders for the HR department and City, including orders related to benefits provider invoices, employee events, tuition reimbursement, and wellness benefit reimbursement.
- Assist with the City’s online application system, including posting and removing vacancies at the hiring department’s request, and enter data into the City’s HR Information System.
- Respond to applicant inquiries, help applicants complete online applications, and conduct background checks for selected applicants.
- Coordinate pre-boarding and onboarding activities and communicate with candidates as part of new-hire onboarding.
- Provide assistance to other HR team members as needed.
- Back up other HR functions and responsibilities and assist with special projects, events, and assignments.
- Perform other duties as assigned or required.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
