Human Resources Assistant/Receptionist

VELOCITOR SOLUTIONS•Charlotte, NC

3d•Onsite

About The Position

Velocitor Solutions LLC is seeking a professional, personable, and highly organized Human Resources Assistant/Receptionist to serve as the first point of contact for employees, applicants, customers, vendors, and visitors while providing administrative support to the Human Resources department. The role maintains a welcoming, professional front lobby and assists with onboarding, personnel records, employee communications, recruiting support, and administrative projects. The ideal candidate has strong customer service skills, attention to detail, sound judgment, and the ability to handle confidential information professionally and discreetly. This individual contributor reports to the Director of Human Resources. The position is full-time, non-exempt, and based in an office environment in Charlotte, North Carolina. It requires regular interaction with employees and visitors, as well as regular sitting, standing, walking, and computer use. Occasional lifting of office supplies or materials up to 25 pounds may be required, and the role may occasionally support company events outside normal work areas.

Requirements

High school diploma or equivalent.
Excellent customer service and interpersonal skills.
Strong verbal and written communication skills.
Exceptional organizational skills and strong attention to detail.
Ability to maintain confidentiality and exercise discretion when handling sensitive information.
Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
Ability to learn HRIS systems and other business software.
Ability to prioritize multiple tasks in a fast-paced environment.
Professional appearance and demeanor.

Nice To Haves

One year of administrative, receptionist, customer service, or office support experience.
Previous Human Resources administrative experience.
Experience with HRIS systems such as Paycom.
Experience maintaining confidential employee records.
Experience coordinating onboarding or recruiting activities.
Familiarity with employment documentation, including Form I-9 processing.
Experience supporting company events or employee engagement initiatives.
Strong time-management and problem-solving skills.
Ability to work independently and collaboratively, adapt to changing priorities, and build positive working relationships across all levels of the organization.
Positive, service-oriented attitude and team-player mentality.

Responsibilities

Serve as the primary receptionist and first point of contact for employees, applicants, visitors, vendors, and guests.
Greet visitors professionally, notify employees of arriving guests, monitor the front entrance gate and visitor access system, and follow visitor sign-in and check-in/check-out procedures.
Answer, screen, and direct incoming telephone calls.
Maintain a clean, organized, and professional lobby and reception area.
Receive and distribute incoming mail and deliveries.
Assist applicants with employment applications and general inquiries.
Collaborate with the HR team to ensure front desk coverage during normal operating hours, including lunches, breaks, absences, and other times away from the desk.
Create new-hire onboarding folders, personnel files, and employee name badges; prepare employment packets and onboarding materials.
Collect, review, and copy Form I-9 documentation and other required onboarding documents on employees’ first day of employment.
Scan, upload, and electronically file employee documentation, and place documents in physical employee files.
Maintain personnel files according to company policies and record-retention requirements, and create personnel file folders for HR staff as needed.
Assist with HRIS data entry, maintain accurate employee records, and enter or upload employee certifications as needed.
Prepare routine HR correspondence and forms when requested.
Maintain lobby signage and digital displays; create monthly cafeteria menus and update weekly and monthly menus and other company information postings.
Assist with printed materials, training handouts, presentations, and employee communications; distribute company-wide communications as directed.
Send raffle announcements, recreational league offerings, and other employee communications when the HR Specialist I is unavailable.
Support new-hire onboarding logistics, prepare orientation materials and welcome packets, and coordinate onboarding documentation.
Assist with interview and phone-screen scheduling, candidate communications, and other recruiting activities as assigned.
Assist with planning, organizing, and coordinating employee events and company functions.
Assist with designing training materials and other documents, departmental filing projects, audits, and special assignments.
Provide administrative support to the HR Director and HR team.
Assist with extracurricular events, team outings, special initiatives, and other assigned tasks.
Perform other duties and special projects as assigned.