Human Resources Analyst

City of Clarksville • HUMAN RESOURCES - 1 Public Square Second Floor Clarksville, TN

2d

About The Position

This is the second of four levels in the Human Resources series. Incumbents coordinate a broad range of programs related to human resources. Responsibilities may include developing and coordinating training programs; collecting and analyzing data; making recommendations based on the analysis of data; interviewing applicants; providing guidance to employees, supervisors, and managers on employee relations issues; developing and directing diversity and inclusion efforts Citywide, including engaging members of the public; investigating complaints; preparing formal reports; and coordinating new employee orientations. PLEASE NOTE: THIS POSITION IS ONLY OPEN TO CURRENT CITY OF CLARKSVILLE HUMAN RESOURCES DEPARTMENT EMPLOYEES WHO HAVE BEEN IN THEIR CURRENT POSITION FOR AT LEAST SIX MONTHS. NO OTHER APPLICATIONS WILL BE CONSIDERED.

Requirements

• Associate degree in Human Resources, Business, or a related field.
• Two (2) years of Human Resources experience.
• An equivalent combination of education and experience sufficient to perform the job's essential duties.
• Knowledge of human resources principles and practices.
• Knowledge of employee relations principles and practices.
• Knowledge of applicable Federal, State, and local laws, rules, regulations, codes, and/or statutes, including the HIPAA Privacy Rule and the Security Rule.
• Knowledge of mathematical and statistical principles.
• Knowledge of diversity management principles.
• Knowledge of record maintenance techniques.
• Knowledge of computers and related software applications.
• Knowledge of interviewing techniques.
• Knowledge of recordkeeping principles.
• Knowledge of customer service principles.
• Skill in coordinating programs and services.
• Skill in compiling, analyzing, and summarizing information.
• Skill in presenting training materials.
• Skill in interviewing applicants.
• Skill in maintaining confidentiality.
• Skill in performing mathematical and statistical calculations.
• Skill in providing customer service.
• Skill in maintaining records.
• Skill in using computers and related software applications.
• Communication, interpersonal skills as applied to interaction with subordinates, coworkers, supervisor, the public, etc., sufficient to exchange or convey information and to receive work direction.

Responsibilities

• Compiles, organizes, and analyzes a variety of data; tracks human resource metrics; creates reports; and recommends changes to policies, procedures, compensation, and/or benefit levels; manages related records; maintains confidentiality of sensitive information and protected health information (PHI) in accordance with the HIPAA Privacy Rule and Security Rule.
• Advises employees, managers, and supervisors on FMLA/ADA rights and coordinates the approval/denial of certifications.
• Assists employees and dependents with benefit questions, claims and issues associated with them.
• Develops and coordinates training programs which includes identifying training needs, developing, or selecting training materials, scheduling training sessions, presenting training materials, and analyzing training effectiveness.
• Provides counsel and direction to supervisors and managers on human resource issues.
• Interviews applicants for open positions which may include developing and reviewing interview questions, training other interviewers on appropriate and legal interview procedures, and assessing applicants' responses to interview questions; coordinates new employee orientations.
• Investigates complaints involving employee relations issues, which include interviewing employees, analyzing information, and presenting findings.
• Performs other duties of a similar nature or level.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree