Senior Human Resources Analyst

City of Mountain View•Mountain View City Hall, CA

8d•Hybrid

About The Position

This role is focused on the critical moments in an employee's life, such as new parenthood, illness, or retirement, where Human Resources support is essential. The Senior Human Resources Analyst will administer benefits, leaves, and HRIS systems, ensuring accuracy, warmth, and care. The City of Mountain View views HR as the heartbeat of the organization and is committed to practicing 'Community for All' within its workforce. The City is actively modernizing its benefits, wellness, and financial security programs, and this role will contribute to shaping these future initiatives. Working in local government means supporting the essential workers who serve the community, such as firefighters, librarians, and park maintenance workers. The role emphasizes the human element of HR, with a preference for in-person collaboration to foster trust, learning, and efficient problem-solving.

Requirements

Equivalent to a bachelor’s degree in human resources management, public administration, business administration, organizational development, or a related field.
Three years of increasingly responsible professional human resources experience in benefits administration, leave administration, and/or human resource information systems, preferably in a public sector agency.
Ability to explain confusing policies to scared or stressed individuals and leave them calmer.
Love for clean datasets, smart workflows, and systems that function correctly.
Commitment to treating people’s private information with complete confidentiality.
Desire to become an expert in a specific area rather than a generalist.
Ability to lead and develop others, understanding that a supported team provides accurate, caring service at scale.
Practical approach to work.

Nice To Haves

Experience in a public sector agency.

Responsibilities

Administering the City’s benefit programs (health, retirement, and related plans), including open enrollment, life events, and vendor coordination.
Administering and coordinating employee leaves, such as FMLA/CFRA, Pregnancy Disability Leave, and coordinating with worker's compensation.
Guiding the interactive process for accommodations and disability-related leave.
Expanding wellness and financial security programming.
Strengthening the City’s HRIS and benefits administration platform, focusing on data integrity, automation, and paperless workflows with human review.
Ensuring compliance with applicable federal and state regulations and providing clear recommendations to leadership.
Catching data mismatches in the HRIS before they impact employee paychecks.
Explaining complex policies like FMLA, CFRA, and disability leave to employees.
Coaching team members through tricky situations and ensuring they have the resources to support employees.
Participating in the interactive process for reasonable accommodations.
Planning for open enrollment and coordinating with vendors.
Automating administrative processes and implementing review checkpoints.