Human Resources Analyst Senior

Arizona Department of Administration • Phoenix, AZ

7d • Onsite

About The Position

The Arizona Department of Child Safety is seeking a Human Resources Analyst Senior serving as an FMLA Coordinator in its Human Resources department in Phoenix, Arizona. Reporting to the Employee Relations Manager, the position manages and makes decisions on leave and disability programs, including FMLA, Workers’ Compensation, ADA accommodations, and other medical leave requests. The role provides employees and managers with expert, compassionate guidance while ensuring compliance and operational excellence.

The position administers leave programs from initial request through return to work, advises employees and managers on leave options and accommodations, resolves leave-related issues, maintains knowledge of applicable regulations, and supports policy updates, training, HR projects, and cross-functional assignments. It maintains leave data in AZ360 and partners with Payroll on reporting and system updates. A valid Arizona driver’s license and use of a vehicle are required to conduct State business. The employee must secure and maintain clearance from the DCS Central Registry and successfully complete E-Verify.

Requirements

• Knowledge of FMLA, ADA, and federal and state statutes applicable to employee relations and/or the area of responsibility.
• Knowledge of Arizona State Personnel Rules.
• Knowledge of project management, Microsoft Office Suite, and HR systems such as AZ360.
• Skills in communication, active listening, and public speaking.
• Skills in customer service and relationship building.
• Skills in leadership, teamwork, and collaboration.
• Skills in Excel, reporting, and data analysis.
• Skills in organization, time management, and attention to detail.
• Skills in problem-solving and technology utilization.
• Ability to manage multiple cases and priorities in a fast-paced environment.
• Ability to research, analyze, and resolve complex issues.
• Ability to meet deadlines while maintaining accuracy and quality.
• Ability to communicate effectively with employees, leaders, and stakeholders.
• Ability to identify process improvements and implement solutions.
• Ability to interpret data, follow direction, and adapt to feedback.
• Must be able to secure and maintain clearance from the DCS Central Registry.
• A valid Arizona driver’s license is required, and use of a vehicle is an essential function of the job to conduct State business.
• All newly hired State employees must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Nice To Haves

• Bachelor’s degree in a related field.
• Two years of professional work experience in a Human Resources office managing FMLA.
• Expert experience using Excel to create spreadsheets and statistical charts.
• Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) certification preferred.

Responsibilities

• Administer FMLA and medical leave programs from initial request through return to work, including eligibility determinations, documentation, medical certifications, and intermittent leave tracking.
• Advise employees and managers on leave options, accommodations, and how FMLA, ADA, Workers’ Compensation, and disability benefits intersect.
• Research, investigate, and resolve leave and accommodation issues while ensuring compliance with applicable laws and policies.
• Maintain expertise in FMLA, ADA, and related regulations, and update policies, procedures, and standard operating guidelines as needed.
• Develop and deliver training for agency leaders and participate in HR projects and cross-functional assignments.
• Maintain accurate leave data in AZ360 and partner with Payroll on reporting and system updates.
• Perform other duties as assigned.

Benefits

• Affordable medical, dental, life, and short-term disability insurance plans.
• Top-ranked retirement and long-term disability plans.
• 10 paid holidays per year.
• Vacation time accrued at 4:00 hours bi-weekly for the first 3 years.
• Sick time accrued at 3:42 hours bi-weekly.
• Deferred compensation plan.
• Wellness plans.
• Paid Parental Leave program.
• Arizona State Retirement System (ASRS) participation; enrollment eligibility becomes effective after 27 weeks of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed