About The Position

Chatham County is hiring for a Human Resources Analyst or, depending on qualifications and experience, a Senior Human Resources Analyst. The position performs professional and technical work administering and coordinating human resources programs and services, including recruitment and selection, employee relations, job description development and maintenance, employee programs, policy implementation, research and analysis, and special projects. It serves as a departmental liaison, providing front-line HR support and guidance to employees and supervisors in assigned County departments. Work is performed under the moderate supervision of the Human Resources Director. The Senior Human Resources Analyst performs advanced analytical work and evaluation, supports continuous quality improvement in HR programs and services, advises supervisors and departments on complex HR matters, and leads projects and initiatives that advance organizational effectiveness and strategic HR objectives. The role supports assigned County departments with recruitment and selection, develops and maintains job descriptions, manages employee programs, and provides operational support for payroll personnel actions and related HRIS issues. It also responds to employee questions, assists with projects requiring HR expertise, and serves as a backup for certain benefits and safety and risk functions. Senior-level work additionally includes leading complex HR projects, interpreting employment laws and regulations, and administering and evaluating HR programs, policies, and procedures. The position requires a bachelor's degree in a related field and at least four years of progressively responsible professional HR experience, including experience independently administering multiple HR functions, or an equivalent combination of education and experience. A valid North Carolina driver's license is required. The work involves travel to County locations and facilities and is generally performed in a moderately noisy business-office environment.

Requirements

  • Bachelor's degree in human resources, public administration, business administration, organizational management, or a related field, and at least four years of progressively responsible professional human resources experience, including demonstrated experience independently administering multiple HR functions; or an equivalent combination of education and experience.
  • Senior Human Resources Analyst: at least four years of progressively responsible professional human resources experience, in addition to the stated qualifications.
  • Thorough working knowledge of human resources principles, practices, and personnel administration.
  • Working knowledge of federal, state, and local employment laws and regulations applicable to HR administration.
  • General knowledge of job classification, compensation principles, and related practices.
  • General knowledge of County government, its organizational structure, and departmental operations.
  • Knowledge of office administrative practices, records management, and standard business software.
  • Ability to maintain confidentiality, exercise sound judgment, and maintain a professional demeanor.
  • Ability to communicate effectively orally and in writing with employees, supervisors, and other stakeholders.
  • Ability to collect, organize, and analyze information and prepare accurate reports.
  • Ability to organize and perform assigned work independently within established policies, procedures, and guidelines.
  • Ability to identify problems, gather relevant information, and develop practical solutions.
  • Ability to prepare correspondence, maintain accurate records, and manage routine administrative responsibilities.
  • Ability to support the development and implementation of HR programs and process improvements.
  • Ability to work effectively with diverse individuals and provide consistent and equitable treatment.
  • Ability to establish and maintain effective working relationships with County officials, employees, associates, community groups, and the public.
  • Senior Human Resources Analyst: strong analytical and critical-thinking skills, including evaluating complex information, identifying trends, and developing data-informed recommendations.
  • Senior Human Resources Analyst: strong project-management skills, including planning, leading, coordinating, and evaluating multiple projects and initiatives.
  • Senior Human Resources Analyst: ability to independently assess complex HR matters, exercise sound judgment, and recommend appropriate actions.
  • Senior Human Resources Analyst: ability to interpret and apply policies and regulations consistently and equitably and advise others on their application.
  • Senior Human Resources Analyst: ability to identify organizational and operational challenges and recommend process and program improvements.
  • Senior Human Resources Analyst: proficiency with HRIS systems, data analysis tools, Microsoft Office Suite, and standard business software.
  • Must possess a valid North Carolina driver's license.
  • Work requires travel to various County locations and facilities.

Nice To Haves

  • Professional HR certification, such as SHRM-CP or PHR.
  • Public sector human resources experience.
  • Experience with Tyler Enterprise Resource Planning (ERP) systems and/or NEOGOV software.

Responsibilities

  • Serve as a departmental liaison, providing front-line HR support to employees and leadership in assigned County departments.
  • Assist assigned departments with recruitment and selection for vacant positions.
  • Develop job descriptions for new positions and update existing descriptions to reflect responsibilities and qualifications.
  • Manage employee programs, which may include Employee of the Year, Volunteer Service Leave, Tobacco Free Petty Leave Incentive, and the annual United Way campaign.
  • Provide administrative and operational support to the HRIS Administrator in processing payroll personnel actions, researching and resolving data-entry issues, responding to questions, troubleshooting discrepancies, and assisting with personnel action procedures.
  • Participate in projects such as designing evaluation tools, recommending organizational structure changes, and analyzing the costs of bringing services in-house.
  • Communicate with employees to answer questions, provide guidance, and assist with problem solving.
  • Back up the Benefits Manager when absent, including creating employee identification badges and addressing benefits-related inquiries.
  • Provide backup to the Safety and Risk Manager as needed.
  • For the Senior HR Analyst: lead planning, development, implementation, and evaluation of complex HR projects and initiatives; coordinate stakeholders, establish objectives, and evaluate outcomes.
  • For the Senior HR Analyst: maintain knowledge of HR and employment-law trends, best practices, regulatory changes, and new technologies.
  • For the Senior HR Analyst: interpret and apply employment laws and regulations, identify compliance risks, and recommend corrective or preventative actions.
  • For the Senior HR Analyst: lead or independently coordinate the development, implementation, administration, and evaluation of assigned HR programs, policies, and procedures, recommending enhancements as appropriate.
  • For the Senior HR Analyst: research and respond to employee and department inquiries and provide guidance, solutions, and recommendations within established policies and practices.
  • Perform other duties as assigned.
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