Human Resources Analyst Senior

Arizona Department of Administration • Phoenix, AZ

4d • Onsite

About The Position

The Arizona Department of Child Safety is hiring an FMLA Coordinator in Human Resources. Reporting to the Employee Relations Manager, this position manages and makes decisions on FMLA, workers’ compensation, ADA accommodations, and other medical leave requests. The coordinator provides expert guidance and compassionate service to employees navigating complex situations while supporting legal compliance and operational excellence.

Requirements

• Bachelor’s degree in a related field and two years of professional work experience in a Human Resources office managing FMLA.
• Expert experience using Excel to create spreadsheets and statistical charts.
• Knowledge of FMLA, ADA, federal and state statutes applicable to employee relations or the area of responsibility, Arizona State Personnel Rules, project management, Microsoft Office Suite, and HR systems such as AZ360.
• Skills in communication, active listening, public speaking, customer service, relationship building, leadership, teamwork, collaboration, Excel, reporting, data analysis, organization, time management, attention to detail, problem-solving, and technology utilization.
• Ability to manage multiple cases and priorities in a fast-paced environment; research, analyze, and resolve complex issues; meet deadlines while maintaining accuracy and quality; communicate effectively with employees, leaders, and stakeholders; identify process improvements and implement solutions; and interpret data, follow direction, and adapt to feedback.
• Must be able to secure and maintain clearance from the DCS Central Registry.
• A valid Arizona driver’s license is required; use of a vehicle is an essential function of the job for conducting State business.
• Newly hired State employees must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Nice To Haves

• Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) certification.

Responsibilities

• Administer FMLA and medical leave programs from initial request through return to work, including eligibility determinations, documentation, medical certifications, and intermittent leave tracking.
• Advise employees and managers on leave options, accommodations, and how FMLA, ADA, workers’ compensation, and disability benefits intersect.
• Research, investigate, and resolve leave and accommodation issues while ensuring compliance with applicable laws and policies.
• Maintain expertise in FMLA, ADA, and related regulations; update policies, procedures, and standard operating guidelines as needed.
• Develop and deliver training for agency leaders and participate in HR projects and cross-functional assignments.
• Maintain accurate leave data in AZ360 and partner with Payroll on reporting and system updates.
• Perform other duties as assigned.

Benefits

• Affordable medical, dental, life, and short-term disability insurance plans.
• Top-ranked retirement and long-term disability plans.
• 10 paid holidays per year.
• Vacation accrued at 4.00 hours bi-weekly for the first three years.
• Sick time accrued at 3.42 hours bi-weekly.
• Deferred compensation plan.
• Wellness plans.
• Paid Parental Leave program.
• Participation in the Arizona State Retirement System (ASRS); enrollment eligibility becomes effective after 27 weeks of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level