Human Resources Analyst III

City of Monroe•Monroe, NC

5d•Onsite

About The Position

The Human Resources Analyst III position carries out a variety of duties and functions relating to the onboarding and lifecycle of both City and Police employees. This role provides efficient, accurate, and consistent support as part of the HR Team, operating under established policies and procedures with the exercise of independent judgment. The position involves recruitment, interviewing, facilitating hiring, managing pre-employment and onboarding processes, and coordinating new hire orientations. It also includes processing personnel actions, maintaining payroll information, assisting staff and the public with HR inquiries, coordinating HR events, and responding to employment verification requests. Additionally, the role involves tracking training compliance, maintaining personnel files, processing education reimbursements, attending disciplinary meetings, ensuring compliance with employment laws, and staying updated on HR trends. The analyst will also review employee evaluations, compile EEO-4 reports, analyze KPI reports, and perform related duties as assigned.

Requirements

Bachelor's degree from an accredited college or university in human resources, public administration, business management or related field.
Four (4) years of experience within Human Resources is required.
Knowledge of FLSA.
Skilled in organizing resources and establishing priorities.
Ability to determine individual benefit eligibility.
Ability to demonstrate advanced proficiency with Microsoft Office Suite and other computer systems.
Ability to effectively and efficiently handle multiple, simultaneous, and complex tasks and projects.
Ability to exercise independent judgment to deal with confidential and sensitive matters.
Ability to interpret and explain policies, procedures, and benefits to other employees and the public.
Ability to use small office equipment, including copy machines or multi-line telephone systems.
Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems.
Excellent verbal and written communication skills.
Excellent interpersonal, negotiation, and conflict resolution skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Ability to prioritize tasks and to delegate them when appropriate.
Ability to act with integrity, professionalism, and confidentiality.
Thorough knowledge of employment-related laws and regulations.

Nice To Haves

Human Resources Certifications such as PHR, SPHR, SHRM-CP, or SHRM-SCP, PSHRA-CP
Experience with MUNIS ERP systems

Responsibilities

Recruits, interviews, and facilitates the hiring of qualified job applicants for open positions; collaborates with departmental managers to understand skills and competencies required for openings.
Maintains contact with candidates regarding their status.
Participates in interview panels as assigned.
Schedules and conducts pre-employment process for selected candidates, which includes drafting conditional offer letters, explaining city policies and forms to candidates, processing backgrounds, contacting references, verifying application information, and scheduling drug and other required examinations.
Manages the pre-employment and onboarding process for all candidates.
Manages the off-boarding process.
Manages the scheduling of all pre-employment testing for the City, including Physical, Drug, Background, Fingerprinting, References, and Education.
Confirms candidate hiring eligibility with the Local Government Employees Retirement System (LGERS).
Coordinates and conducts new hire orientations and explains City policies, ensures completion of all paperwork, and digital filing of all Federal, State, and City-mandated forms.
Processes and updates all personnel actions such as: new hires, status changes, transfers, reclassifications, terminations/resignations, and special assignments into the HR System(s).
Updates and maintains accurate payroll information for HR record purposes.
Calculates pay adjustments and coordinates with Finance/Payroll to ensure actions are correctly processed.
Provides information and general assistance to city staff and the public regarding human resources policies, procedures and processes, and answers questions as needed.
Provides information regarding recruitments, staffing, personnel actions, employee records, seniority, workers' compensation, safety and liability, employee benefits and other related matters.
Assists in coordinating annual HR events, such as: Open Enrollment, Biometrics, Wellness Events, Service Recognitions, Employee Events, etc.
Responds to verbal and written requests for verifications of employment, and inquiries from the public and other employees in a timely manner.
Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments. This may include safety training, anti-harassment training, professional licensure, and aptitude exams and certifications.
Organizes, maintains, and updates personnel files, and adheres to rules and regulations regarding the confidentiality of personnel information.
Processes and maintains accurate reporting of Education Reimbursement for City employees, which includes calculating the amount of reimbursement owed to employees upon completion of a semester, generating request for payment, and coordinating payment with the Finance Department.
Attends and participates in employee disciplinary meetings, terminations, and investigations.
Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
Reviews and processes submitted employee evaluations for accuracy and completeness.
Compiles data for EEO-4 and submits report to appropriate government agency.
Compiles, analyzes and maintains reports on department Key Performance Indicators.
Seeks guidance from the Human Resources Director for complex inquiries.
Performs related duties as assigned.