Human Resources Analyst III - Benefits

Augusta Richmond County•Augusta, GA

About The Position

Under the direct supervision of a Human Resources Division Manager, the Human Resources Analyst III performs advanced work in one or more central human resources areas, including employee benefits, talent acquisition and onboarding, classification and compensation, or employee relations. The position performs activities related to its assigned area and may serve as a team lead and primary backup to the division manager when they are absent. The role monitors and reconciles HR data and documentation, maintains quality controls, researches program improvements, and prepares compliance reports. Depending on divisional needs, the analyst may support HRIS administration, case management, employee consultations, events, disciplinary processes, legal counsel coordination, salary surveys, investigations, and written reports. The analyst may lead work across two or more critical function areas, help ensure programs meet employee needs and legal requirements, coordinate with vendors and community partners, and assist with requests for proposals and communications. The position also performs administrative and statistical research, data analysis, and reporting; conducts job analyses and recommends classifications; and supports compensation administration through salary-action review, market analysis, and pay recommendations. Related experience includes processing and administering FMLA, death claims, and vendor billing reconciliations. A bachelor's degree and five or more years of related experience, an associate's degree and seven or more years, or a high school diploma and nine or more years are required. HRCI or SHRM certification is preferred. Travel from the office to other locations is required less than 50% of the time. Work is sedentary to light and may involve extended time at a keyboard or workstation; essential functions are regularly performed without exposure to adverse environmental conditions.

Requirements

  • Bachelor's degree and five or more years of related experience; or associate's degree and seven or more years; or high school diploma and nine or more years.
  • Knowledge of applicable laws, regulations, and policies governing employment practices.
  • Considerable knowledge of personnel policies and procedures, payroll systems, benefits, and insurance terminology.
  • Proficiency with a human resources information system, a talent management system, and Microsoft Office applications.
  • Strong interpersonal skills for maintaining effective working relationships with employees, management, vendors, and the public.
  • Excellent organizational skills and attention to detail.
  • Excellent negotiation and conflict-resolution skills, with strong analytical and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Ability to maintain confidentiality and exercise sound judgment.
  • Ability to perform multiple tasks in a fast-paced environment.
  • Ability to write reports and make presentations before a large audience.
  • Demonstrated ability to work independently.
  • Ability to travel from the office to other locations less than 50% of the time.
  • Ability to perform sedentary to light work, potentially involving extended periods at a keyboard or workstation.

Nice To Haves

  • HRCI or SHRM certification.

Responsibilities

  • Perform advanced human resources work in the assigned area of expertise and carry out related activities.
  • Monitor, verify, and reconcile data and documentation involving employees, departments, finance, vendors, and external agencies.
  • Implement quality-control processes, research program improvements, and prepare reports required for compliance with federal and state laws.
  • Assist with maintaining the HRIS, including creating or updating employee records and data tables, auditing accuracy, and ensuring data integrity across integrated modules.
  • Assist with coordinating and processing case management, including ADA, ADEA, military leave, and fitness-for-duty matters.
  • As directed, consult with new hires, employees, managers, supervisors, or retirees about procedures, personnel policies, and HR programs; maintain accurate records and conduct events such as open enrollment, job fairs, and orientations.
  • Process and assist with recommendations for corrective action related to disciplinary processes and procedures, and consult with legal counsel when needed.
  • Advise departments on HR matters such as benefits, compensation, talent management, or employee relations, in accordance with HR policies and procedures.
  • Conduct salary surveys, research, surveys, analysis, and personnel-complaint investigations; prepare reports and supporting documentation.
  • Perform lead duties for two or more critical function areas within the assigned division when directed.
  • Help ensure division programs meet employee needs, comply with legal requirements, and are cost-effective.
  • Consult with third-party vendors and coordinate with community partners on job fairs and medical, dental, prescription, and supplemental benefits programs.
  • Assist in managing and overseeing requests for proposals for contracts related to division services.
  • Prepare special-event or seasonal communications for the division.
  • Research, compile, and monitor administrative, statistical, and operational data; summarize and analyze it; research files and databases; and prepare reports and correspondence.
  • Conduct job analyses, evaluate position duties, and recommend job classifications; help maintain job architecture for consistency, internal equity, and compliance with FLSA and organizational standards.
  • Support compensation administration by reviewing salary actions, analyzing market data, preparing pay recommendations, and ensuring alignment with pay structures, policies, and budget parameters.
  • Process and administer FMLA, death claims, and vendor billing reconciliations.
  • Perform other duties of a similar nature or level.
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