Human Resources Analyst II - Benefits

Augusta Richmond County•Augusta, GA

About The Position

Under the direct supervision of a Human Resources Manager, the Human Resources Analyst II performs at an advanced level in at least one major human resources area, including talent acquisition and onboarding, employee benefits administration, employee relations, or classification and compensation administration. The role carries out activities related to its assigned area of expertise and serves as a primary point of contact for employees, managers, and external partners on human resources matters. The position monitors and reconciles HR data and documentation, applies quality-control processes, researches program improvements, and prepares reports for compliance with federal and state laws. It may support HRIS maintenance and data integrity, advise departments and employees on HR policies and programs, and administer or explain benefits and retirement programs. Other duties may include onboarding, applicant tracking, employee relations support, job analysis and classification, compensation administration, and research and reporting. The role requires experience processing and administering FMLA, death claims, and vendor billing reconciliations. The work is primarily sedentary to light and may involve extended periods at a keyboard or workstation. Travel between the office and other locations is required less than 50% of the time. Essential functions are regularly performed without exposure to adverse environmental conditions.

Requirements

Bachelor’s degree and at least 3 years of related experience, or an associate’s degree and at least 5 years of related experience, or a high school diploma and at least 7 years of related experience.
Knowledge of applicable laws, regulations, and policies governing employment practices.
Considerable knowledge of personnel policies and procedures, payroll systems, and benefits and insurance terminology.
Proficiency with a human resources information system, a talent management system, and Microsoft Office applications.
Strong interpersonal skills to establish and maintain effective working relationships with employees, management, vendors, and the public.
Excellent organizational skills and attention to detail.
Excellent negotiation and conflict-resolution skills, with strong analytical and problem-solving skills.
Excellent written and verbal communication skills.
Ability to maintain confidentiality and exercise sound judgment.
Ability to perform multiple tasks in a fast-paced environment.
Ability to write reports and make presentations before a large audience.
Demonstrated ability to work independently.
Ability to perform sedentary to light work, including extended periods at a keyboard or workstation.
Experience processing and administering FMLA, death claims, and vendor billing reconciliations.

Nice To Haves

HRCI or SHRM certification preferred.

Responsibilities

Monitor, verify, and reconcile data and documentation with employees, departments, finance, vendors, and external agencies.
Implement quality-control processes to eliminate errors and research and recommend improvements to HR programs.
Prepare required reports to ensure compliance with federal and state laws.
Assist with maintaining the HRIS, including creating or updating records and data tables, auditing accuracy, and ensuring data integrity across integrated modules.
Explain procedures, personnel policies, and HR programs to new hires, employees, managers, and retirees; maintain accurate records and, as applicable, conduct open enrollment and resolve benefits eligibility or enrollment issues.
Advise departments on HR matters such as performance management, promotions, salary offers, recruitment, benefits, and discipline in accordance with HR policies and procedures.
Counsel employees on grievances, conflict resolution, and mediation, as applicable.
Conduct research, administer surveys, perform analysis, and prepare written reports and documentation for assigned HR programs or areas.
Use the applicant tracking system to post vacancies, track applicants, and coordinate interviews, as applicable.
Explain benefit, retirement, and wellness programs to employees and retirees, as applicable.
Facilitate onboarding for new hires and transfers, including coordinating pre-employment screenings and processing I-9 documentation, as applicable.
Research, compile, monitor, summarize, and analyze administrative, statistical, or other departmental data; prepare reports, correspondence, and findings.
Conduct job analysis, evaluate position duties, recommend job classifications, and help maintain job architecture for consistency, internal equity, and compliance with FLSA and organizational standards.
Support compensation administration by reviewing salary actions, analyzing market data, preparing pay recommendations, and ensuring alignment with pay structures, policies, and budget parameters.
Process and administer FMLA, death claims, and vendor billing reconciliations.
Travel from the office to other locations as required, less than 50% of the time.