Human Resources Analyst III - Employee Relations

Augusta Richmond County•Augusta, GA

About The Position

Under the direct supervision of a Human Resources Division Manager, the Human Resources Analyst III performs at an advanced level in at least one central human resources area, including talent acquisition and onboarding, employee benefits, classification and compensation, or employee relations. The analyst performs activities related to the assigned area and may lead a team within the assigned division or serve as the division manager’s primary backup in their absence. The role supports division programs so they meet employee needs, comply with legal requirements, and remain cost-effective. It may involve coordinating with vendors and community partners and assisting with requests for proposals for division-related contracts. Depending on the division’s needs, the analyst may advise employees, managers, departments, and retirees on HR procedures, policies, and programs; help coordinate case management; support corrective-action and disciplinary processes; and consult with legal counsel. The position also involves researching and analyzing HR and departmental data, preparing reports and communications, maintaining accurate records, and supporting HRIS data integrity. In classification and compensation, the analyst may conduct job analyses, recommend classifications, review salary actions, analyze market data, and prepare pay recommendations. The position requires travel from the office to other locations less than 50% of the time. Work involves sedentary to light physical activity, potentially including extended periods at a keyboard or workstation. Essential functions are regularly performed without exposure to adverse environmental conditions.

Requirements

Bachelor’s degree and five or more years of related experience; or an associate’s degree and seven or more years of related experience; or a high school diploma and nine or more years of related experience.
Knowledge of applicable laws, regulations, and policies governing employment practices.
Considerable knowledge of personnel policies and procedures, payroll systems, benefits, and insurance terminology.
Proficiency with a human resources information system, a talent management system, and Microsoft Office applications.
Strong interpersonal skills to establish and maintain effective working relationships with employees, management, vendors, and the public.
Excellent organizational skills and attention to detail.
Excellent negotiation and conflict-resolution skills, with strong analytical and problem-solving skills.
Excellent written and verbal communication skills.
Ability to maintain confidentiality and exercise sound judgment.
Ability to perform multiple tasks in a fast-paced environment.
Ability to write reports and make presentations before a large audience.
Demonstrated ability to work independently.
Ability to perform calculations for essential job functions.
Travel from the office to other locations is required less than 50% of the time.
Ability to perform sedentary to light work, including potentially extended periods at a keyboard or workstation.

Nice To Haves

Three to five years of experience processing employee grievances, conducting investigations, developing performance improvement plans, handling employee appeals, and coordinating or designing employee appreciation events.
Familiarity with software supporting employee performance evaluations and reporting specific to employee relations functions.
HRCI or SHRM certification preferred.

Responsibilities

Monitor, verify, and reconcile data and documentation with employees, departments, finance, vendors, and external agencies; implement quality-control processes to reduce errors.
Research and recommend improvements to HR programs, and prepare reports required for compliance with federal and state laws.
Assist with maintaining the HRIS by creating or updating employee records and data tables, auditing data for accuracy, and ensuring integrity across integrated modules.
Assist with coordinating and processing case management, including ADA, ADEA, military leave, and fitness-for-duty matters.
As directed by the division manager, consult with new hires, employees, managers, supervisors, and retirees about procedures, personnel policies, and HR programs; maintain records and conduct events such as open enrollment, job fairs, and new employee orientation as needed.
Process and assist in recommending corrective action related to disciplinary processes and procedures; consult with legal counsel when appropriate.
Under the division manager’s guidance, advise departments on HR matters such as benefits administration, compensation administration, talent management, and employee relations.
Complete salary surveys, conduct research, administer surveys, perform analyses, investigate personnel complaints, and prepare written reports and supporting documentation for assigned programs or areas.
Lead two or more critical function areas within the assigned division when directed by the division manager.
Help ensure division programs meet employee needs, comply with legal requirements, and are cost-effective; consult with third-party vendors and coordinate with community partners as needed.
Assist in managing and overseeing requests for proposals for contracts related to services provided by the assigned division.
Prepare special-event and seasonal communications for the assigned division.
Research, compile, and monitor administrative, statistical, and other departmental data; summarize and analyze data; prepare reports, correspondence, and findings; and research departmental files, records, and electronic databases.
Conduct job analyses, evaluate position duties, recommend job classifications, and help maintain job architecture for consistency, internal equity, and compliance with FLSA and organizational standards.
Support compensation administration by reviewing salary actions, analyzing market data, preparing pay recommendations, and ensuring alignment with pay structures, policies, and budget parameters.
Process and administer FMLA, death claims, and vendor billing reconciliations.
Perform other duties of a similar nature or level.