Human Resource Specialist

Chick-fil-A Supply LLC • Cartersville, GA

73d • Onsite

About The Position

The Talent Specialist supports the day-to-day operations of the talent team at the Chick-fil-A Supply Distribution Center in Cartersville, Georgia, helping ensure a workforce that can meet the demands of the distribution center. The role also contributes to the functioning of reward and benefit systems in support of broader organizational goals. The Talent Specialist works with stakeholders on daily human resources transactions, including employee records, recruitment and interviews, new-hire onboarding, and administration of reward and benefit systems. In collaboration with the Talent Leader and Chick-fil-A Supply leadership, the specialist helps advance the talent strategy and culture at the distribution center.

Chick-fil-A Supply, LLC, a wholly owned subsidiary of Chick-fil-A, Inc., is a distribution service provider focused on meeting the needs of Chick-fil-A restaurants. It delivers the food and products restaurants need through a seamless service experience intended to extend Chick-fil-A's culture of care.

Requirements

• At least 2 years of HR-related experience.
• High school diploma or equivalent.
• Demonstrated knowledge of general HR policies, procedures, and practices.
• Ability to build relationships and influence others across multiple operations.
• Ability to work a flexible schedule, including weekends, holidays, and rotating shifts.
• Ability to travel occasionally, including overnight trips.
• Experience with investigations, including accident and harassment allegations.
• Experience recruiting and developing a strong, diverse team.
• Some understanding of labor legislation.
• Ability to lead through change management.
• Ability to understand and communicate job-related information in English at a level reasonably necessary to safely and accurately perform essential functions, including following verbal instructions, completing documentation, and interpreting company communications, policies, safety procedures, training materials, and tests.

Nice To Haves

• Bachelor's degree in business administration, organizational development, human resources, or another relevant field.
• Spanish speaking; strongly preferred for the relevant region.
• 3 or more years of HR generalist experience, including at least 1 year in distribution or manufacturing.
• Working knowledge of logistics, warehousing, and IT systems.
• Working knowledge of HRIS systems.
• Working knowledge of payroll administration.
• Working knowledge of supply chain innovations.
• Working knowledge of safe work practices, including OSHA, for functions performed in a distribution facility.
• Excellent knowledge of employment law and other governmental requirements related to human resources.
• Demonstrated business acumen with HR KPIs and the ability to use data to drive continuous improvement.
• Excellent business communication and presentation skills.
• Food service distribution experience.

Responsibilities

• Support the Talent Leader in recruitment initiatives to staff distribution center operations, including coordinating interview logistics, interviewing hourly team members, and supporting a smooth recruitment process.
• Maintain facility employee records in the HR system, compile data, and provide insights to the Talent Leader.
• Promote employee engagement across distribution center departments by responding to employee inquiries and developing and executing initiatives reflecting the values of care, safety, and excellence.
• Advise and support team members on employment law and government regulations, performance management, morale, and policies such as FMLA, ADA, workers' compensation, and the employee handbook.
• Administer distribution center payroll and resolve issues for staff and leaders.
• Partner with Legal, business partners, and the Talent Leader to support compliance with applicable federal and state requirements.
• Plan, coordinate, and facilitate new-hire orientation and other training sessions and seminars as needed.
• Support organizational growth and future distribution center openings by participating in interview events, training and onboarding, and temporary talent support when needed.
• Perform other duties as assigned as needs arise.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED