Human Resource Service Center Intern

Children's Healthcare of Atlanta•Brookhaven, GA
•Onsite

About The Position

The Human Resources Service Center Summer Intern supports operational and documentation projects that improve the efficiency and accuracy of HR services. Projects include reviewing and updating the HR Knowledgebase with subject matter experts, electronically transferring employee records from 2021 to the present into a human capital management database, and creating or refining Standard Operating Procedure documentation for 3–5 HR workflows. The Summer 2027 Internship provides hands-on experience on meaningful projects alongside Children’s professionals. Interns may work on project management, logistics, database management, research, and analysis, explore career paths, and may be considered for full-time positions after successful completion. This internship is onsite five days per week at the Brookhaven campus and runs from June 1 through August 6, 2027.

Requirements

  • Currently working toward an undergraduate or graduate degree in a relevant discipline; the education section specifies a Bachelor’s or Master’s degree in Journalism, Communications, Business, Marketing, Healthcare Administration, or a related field.
  • Research experience through a previous internship, work experience, or coursework.
  • Practical knowledge of the principles of conducting research.
  • Strong work ethic and demonstrated initiative.
  • Strong writing, verbal communication, interpersonal, and presentation skills.
  • Process, analytical, problem-solving, and time management skills.
  • Strong attention to detail and organizational skills; able to prioritize time-sensitive assignments.
  • Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and, as applicable, Access or other required applications.
  • Able to adapt to change, work independently, make decisions, and work well with diverse groups and people at all organizational levels.
  • Able to represent Children’s in a mature and professional manner.
  • Must have appropriate work authorization to participate in a paid internship.
  • Must be available for the full program dates, June 1–August 6, 2027.
  • Must provide reliable transportation and be able to travel throughout the expanded metro Atlanta area, if applicable to the internship.

Nice To Haves

  • Interest in HR operations and process improvement.
  • Knowledge of medical terminology.
  • Knowledge of basic statistical software.

Responsibilities

  • Review and update the HR Knowledgebase in partnership with subject matter experts to ensure content is accurate, complete, and current.
  • Electronically transfer employee records from 2021 to the present into a human capital management database.
  • Develop and refine Standard Operating Procedure documentation for 3–5 new or existing Human Resource workflows.
  • Develop and implement assigned projects, which may include events, activities, programs, or research studies.
  • Create and carry out plans for assigned projects and maintain contact with appropriate individuals to support implementation.
  • Execute administrative and operational tasks for assigned projects.
  • Support and participate in the continuous assessment and improvement of service and project quality.
  • Comply with infection control, safety, and OSHA procedures and regulations, and meet required in-service requirements.
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