Human Resource Representative

Insperity•Atlanta, GA

About The Position

The Human Resource Representative partners with clients and assists the Human Resource Specialist in delivering compliance-based services. The role applies knowledge of Insperity HR business rules and federal and state laws to promote consistent processes, meet minimum legal requirements, and help mitigate liability for clients and Insperity. It researches HR topics related to employment law and provides guidance to clients and service providers. The representative works closely with Human Resource Specialists to build trusting client relationships that support retention and growth, while providing attentive service to internal and external customers.

Requirements

  • High school diploma or equivalent is required.

Nice To Haves

  • Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent work experience.
  • One to two years of Human Resources experience.

Responsibilities

  • Contribute to managing key client HR services, with a focus on liability management, policy and handbook development, and tracking solutions; consult with Human Resource Specialists, managers, and HRCOE as needed.
  • Support projects such as handbooks, policy development, time-off tracking implementation, and other foundational HR compliance work for new and existing clients.
  • Provide subject-matter guidance to service providers on Insperity HR processes and changing federal and state employment laws, including paid sick leave, PTO, and mandatory leave requirements.
  • Interact with clients to understand their HR practices, goals, and objectives; recommend solutions using knowledge across HR disciplines and follow up to confirm satisfaction.
  • Collaborate with internal departments and Field Service personnel to design customized client policies and communicate directly with clients.
  • Identify opportunities for Human Resource Specialists to engage additional Insperity services based on client interactions.
  • Assist with formal and informal presentations, including controversial topics or complex ideas, presenting information clearly and appropriately for the audience.
  • Partner with Human Resource Specialists to notify clients of mandated requirements and schedule, coordinate, and facilitate or support liability-management compliance training for client worksite employees.
  • Document, review, and monitor project tracking mechanisms to ensure timely delivery of HR service activities.
  • Share accountability for the customer relationship.

Benefits

  • Generous paid time off.
  • Medical, dental, and vision benefits.
  • Health and wellness support.
  • Paid volunteer hours.
  • Continuous learning programs, mentorship opportunities, and ongoing training.
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