Human Resource Manager

Hy-Vee, Inc.Ankeny, IA
Onsite

About The Position

Provides prompt, efficient and friendly customer service. Updates payroll system. Counsels with department heads and employees regarding performance reviews, personnel issues, scheduling, benefits, wages, etc. Coordinates a variety of administrative duties including facilitating, recruiting, hiring, payroll, performance reviews, orientation, benefits, employee counseling, etc. Works closely with the store management to ensure maximum employee satisfaction and retention.

Requirements

  • Ability to solve practical problems; variety of variables with limited standardization, and interpret instructions.
  • Ability to do arithmetic and calculations involving fractions, decimals, and percentages.
  • Must possess the ability to interview, counsel or advise people; evaluate data, compose correspondence.
  • High school, plus 2-3 years of other schooling (HR and Accounting) and Hy-Vee experience.
  • Six months or less of similar or related work experience.
  • Must be physically able to perform light work exerting up to 20 pounds of force occasionally to move objects.
  • Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.
  • Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
  • This position is occasionally exposed to chemicals/solvents.
  • Has access to confidential information including employee records

Responsibilities

  • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
  • Answers the telephone promptly and provides friendly, helpful service to customers who call.
  • Coordinates the inputting, changing, and deleting of employee information in the Workday system (time and attendance).
  • Counsels with department head and employee regarding performance reviews, scheduling, benefits, wages, etc. and acts as the Insurance Coordinator and 401(k) Coordinator.
  • Handles and satisfies customer complaints, sends follow up letters, and thank you letters.
  • Develops effective recruiting and retention programs to facilitate the staffing of the store; coordinates the transfer of employees from one store to another.
  • Facilitates the hiring process and may be involved in the interviewing and placement of specified positions.
  • Tracks vacation and personal days for store employees.
  • Conducts orientation and trains new employees.
  • Attends weekly staff meetings and assistant manager meetings.
  • Adjusts hours and departments; takes time clock readings, etc.
  • Conducts performance reviews and exit interviews.
  • Makes payroll adjustments including extra bonuses, missed pay raises, etc. and sends to payroll.
  • Provides department heads and management with standard reports.
  • Transmits sales, hours, adjustments, and accounts receivable to corporate office on a weekly basis.
  • Disperses paychecks, W-2’s, Trust Fund/401(k) reports/year end employee income and benefits reports, and other company and store communications (birthdays, anniversaries, etc.)
  • Posts hours worked by employees.
  • Prepares employee wage and employment verifications, as well as disability claims, leave of absence requests, and extensions.
  • Records and follows up on Workers Compensation claims and issues and fills out accident reports on customers, both property damage and personal injuries.
  • Schedules employees as needed, honors employee time off requests, and replaces employees that call in.
  • Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
  • Adheres to company policies and individual store guidelines.
  • Reports to work when scheduled and on time.
  • Coordinates quarterly part-time employee meetings.
  • Coordinates store events (Holiday party, Springtime Party, etc.).
  • Assists with quarterly bonus meetings.
  • Coordinates store Service Award program for all employees.
  • Conducts tours of store for schools and civic organizations.
  • Orders supplies for office and departments.
  • Assists in other areas of store as needed.
  • Performs other job related duties and special projects as required.

Benefits

  • benefits
  • 401(k)
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