Human Resource Generalist
About The Position
The Human Resource Generalist supports recruiting and onboarding, employee relations and compliance, time and attendance, payroll processes, HR operations, unemployment claims, documentation, leave management, workers’ compensation, and benefits administration. The role manages recruiting from sourcing through onboarding, coordinates pre-employment drug testing, conducts new-hire orientations, and maintains relationships with schools and workforce organizations. The position administers FMLA and other leave cases, including monitoring certifications and deadlines and communicating leave rights to employees. It also processes workers’ compensation forms and correspondence, tracks injury cases and statutory deadlines, and coordinates treatment with carriers. The role provides Paycom support to employees and managers, maintains confidential HR records, supports Spanish-speaking employees, and handles HR mail and employment or housing verification letters. This is a full-time position in Woonsocket, Rhode Island. The schedule is generally Monday through Friday, with weekends and potential overtime as needed. Work hours may vary based on departmental requirements. The employee must work one late evening every three weeks, staying until 8:00 PM to check in with the night crew, address concerns, and support overnight operations; a flexible start time may be arranged on those days. Applicants must be currently authorized to work in the United States.
Requirements
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- 3–5 years of HR experience, ideally in recruiting, employee relations, workers’ compensation, and leave management.
- Working knowledge of FMLA, workers’ compensation C-11 and C-240 filings, and unemployment claims processes in Rhode Island.
- Experience with an HRIS or payroll platform such as Paycom.
- Must be able to work Monday through Friday, as well as weekends and potential overtime as needed.
- Must work one late evening every three weeks, staying until 8:00 PM.
- Applicants must be currently authorized to work in the United States.
Nice To Haves
- Master’s degree preferred.
- HR certification such as PHR or SHRM-CP preferred but not required.
- Bilingual in English and Spanish preferred but not required.
Responsibilities
- Manage the full recruiting cycle from sourcing through onboarding, including refreshing job ads monthly, reviewing applicants daily, conducting initial outreach, and scheduling interviews with hiring managers.
- Build and maintain relationships with driving schools, CDL programs, vocational schools, and workforce organizations; represent the company at job fairs and recruitment events.
- Coordinate pre-employment drug testing through Quest Diagnostics and collect and verify identification and employment documentation.
- Conduct new-hire orientations covering company policies, procedures, expectations, and benefits.
- Resolve workplace conflicts and conduct investigations in compliance with company policy and employment law.
- Collect and maintain documentation for absences, bereavement, loans, and EADs.
- Train managers on Paycom time and attendance processes; approve punch changes and PTO; and assist employees with Paycom questions.
- Send weekly timecard reminders to support accurate payroll.
- Provide Paycom support, maintain confidential HR records in accordance with privacy and retention requirements, take HR Manager meeting notes, and support Spanish-speaking employees.
- Respond to UI Notices of Protest, prepare documentation, and represent the company in adjudication hearings and appeals of unfavorable DLT decisions.
- Receive, sort, and distribute HR mail and correspondence; scan and file documents; and prepare outgoing mail and employment and housing verification letters.
- Administer FMLA, including intermittent and reduced-schedule leave, and prepare WH-380, WH-381, and WH-382 forms.
- Follow up on FMLA, disability, and other leave cases; monitor medical certifications; and communicate leave rights and deadlines to employees.
- Prepare and process C-11 and C-240 workers’ compensation forms, track injuries, case statuses, and statutory deadlines, and prepare WC/LOA correspondence.
- Coordinate workers’ compensation treatment with carriers and maintain workers’ compensation SOPs.
- Follow up with employees on wellness program requirements for reduced premium rates.
- Perform additional tasks and duties as assigned by management.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
