Human Resource Generalist

ServiceSource, Inc. • Lakewood, CO

62d • Hybrid

About The Position

Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities.

Requirements

• Bachelor’s degree in human resources or related discipline
• Two (2) years Human Resources experience or five (5) years management or leadership experience.
• PHR or SHRM-CP certification or ability to obtain within the first 18 months in the position.
• Knowledge of human resources laws and corresponding compliance requirements.
• Strong computer skills to include proficiency with Microsoft Office software, specifically Word and Excel.
• Ability to learn and become an expert user of HRIS systems.
• Ability to communicate in a confident, clear, and professional manner, verbally and in written communications.
• Possess broad communication skills, from front-line employees to executives.
• Solid knowledge of the principles and practices of human resource administration.
• High level of interpersonal skills to handle sensitive and confidential situations, information, and documentation.

Responsibilities

• Coordinate the completion of all necessary on-boarding and integration materials and documents for new hires, rehires, transfers, and promotions.
• Review and approve employee letters of offer, transfer, or promotion.
• Send invitations for and track attendance at new hire orientations and prompt 100 percent attendance.
• Collect, review, submit, and file all new hire, rehire, promotion, and transfer paperwork.
• Ensure new work sites and managers are prepared for new hire, including plans for the first day of work.
• Process HRIS requests in Workday.
• Create Personnel folders with the required compliance documentation.
• Supply all necessary documentation after providing a quality control check to ensure all documents are complete and the date keyed is correct.
• Ensure compliance with corporate policies, standard operating procedures (SOPs), and HR laws.
• Lead routine HR audits and compliance audits.
• Provide focused employee relations support, including complex issues such as layoffs, terminations, harassment or other forms of discrimination complaints, and employee performance improvement plans (PIPs).
• Brief and discuss all employee relations complaints and investigations with your HR Manager on a timely and ongoing basis and communicate results to affected employees and managers.
• Supervise a local Human Resources Coordinator upon successful completion of introductory period. Provide feedback as necessary.
• Act as the site team lead for HR and partner with Rehabilitation team regarding employee matters.
• Recruit for certain positions including internal and external position postings/advertisements and obtain budget approval for new positions with the corporate office.
• Obtain eligible compensation level/range for positions from Corporate Compensation.
• Assist interviewing candidates; validate all screening steps have been completed, and all results meet the standards for the position.
• Assist hiring managers in making selections, including all transfers and promotions, and extend job offers for positions.
• Conduct site visits to Colorado and Nebraska locations to ensure HR presence as needed.
• Monitors leave usage to see that it conforms to FMLA and leave-related policies.
• Review Pre-Check reports to ensure timely and accurate approval of employees’ timesheets.
• Verify terminations/changes are accurately entered into employees’ profiles.
• Facilitate processing of requests for benefit programs, including tuition reimbursement, leave donations programs and submit them to the Benefits and/or Payroll Department for final approval and processing.
• Coach managers and leaders on the implications of transferring/promoting/demoting employees from one position to another, regarding wages, benefits, performance expectations, timelines, HRIS actions, and any costs that may result from such decisions.
• Conduct exit interviews.
• Proactively reach out to managers regarding corporate needs, work environment concerns and increased employee development.
• Maintain confidential personnel files and benefits records in accordance with the organization’s policies and HR laws. Strong focus on confidentiality, efficiency, and completeness.
• Adhere to all local, state and federal safety and environmental codes, ordinances, standards and laws.
• Perform other responsibilities as assigned.

Benefits

• Health coverage for you and your family through Medical, Dental, and Vision plans.
• 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.
• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.
• Employee Assistance Program, Wellness Program, and Tuition Assistance.
• A generous paid time-off program in which the benefits increase based on your tenure with the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level