Human Resource Generalist

North Brookfield Savings Bank • North Brookfield, MA

9d • Onsite

About The Position

The Human Resource Generalist performs human resources functions involving benefits administration, leave management, recruitment and retention, records management, and payroll backup. The role also coordinates corporate relations and employee engagement activities and provides administrative support to the CEO, Board of Directors, Human Resources, Leadership, and Marketing teams. The position reports to the SVP, Senior Human Resources Director and has no supervisory responsibility.

The role administers health and welfare benefits, leave programs, open enrollment, and assistance with the 401(k) plan; supports recruitment, hiring, onboarding, and retention; and maintains employee, benefit, payroll, and compliance records. It manages time and attendance support, serves as backup for bi-weekly payroll processing, prepares reports, and maintains employee information in the HRIS. The position also coordinates community and employee events and supports internal and external meetings.

Requirements

• High school diploma.
• At least 3 years of relevant work experience, including payroll processing, benefits administration, recruitment, and records management.
• Knowledge of federal and state employment laws.
• Exceptional interpersonal and communication skills, with the ability to collaborate effectively with diverse individuals at all organizational levels.
• Strong attention to detail and the ability to work efficiently and accurately.
• Demonstrated problem-solving ability, independent judgment, and sound decision-making.
• Ability to maintain confidentiality and demonstrate discretion, tact, and diplomacy.
• Strong organizational skills, including the ability to prioritize workflow.
• Flexibility and the ability to remain calm and adapt in a fast-paced, changing work environment.
• Proficiency in Microsoft Office Suite, including Teams and SharePoint; data entry skills; and aptitude to learn new programs and software.

Nice To Haves

• At least 5 years of relevant work experience.
• College degree in Business, Human Resources, or a related field.
• Experience working with ADP Workforce Now.
• Work experience in the banking industry.

Responsibilities

• Administer health and welfare benefit plans, including enrollments, changes, terminations, HRIS processing, carrier coordination, and proper payroll deductions.
• Administer leave management programs, including FMLA, MA PFML, LTD, and COBRA enrollments.
• Manage payment of benefit invoices with Finance, administer annual open enrollment, and assist with administration of the 401(k) Retirement Plan.
• Post open positions and place job advertisements.
• Prepare and send offer letters and onboarding packages, complete background checks, and manage new employee onboarding and orientation.
• Support employee retention through engagement activities, surveys, and communications; partner with Marketing on employee and volunteer events.
• Maintain electronic and paper employee, benefit, and payroll files.
• Create financial reporting and comparisons of employee compensation and benefits to budget.
• Process, audit, and maintain employee I-9 files; complete employment verifications; and maintain employment application files and Affirmative Action reporting data.
• Manage periodic reporting requirements, including Workers’ Compensation, EEO-1, VETS-100, annual notices, and Affirmative Action plan filing.
• Assist with compliance audit data requests, maintain records according to the retention schedule, stay current on applicable compliance regulations, and update employment law postings at all Bank locations.
• Manage the time and attendance system and assist employees and managers with pay issues.
• Serve as backup for bi-weekly payroll processing; prepare periodic reports and verify quarterly and annual tax reporting.
• Maintain personnel records in the HRIS and on paper; set up new hires and process employee changes and separations in the HRIS.
• Maintain the HRIS, update existing fields, and develop new structure.
• Coordinate corporate functions such as scholarships, community giving, and volunteer events; coordinate employee events and oversee employee engagement initiatives.
• Coordinate logistics for internal and external meetings and prepare the Board room in advance of meetings.
• Perform other duties as assigned or required.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED