Human Resource Generalist

Human Touch Home Health•Richmond, VA

10d•Onsite

About The Position

Human Touch Home Health is seeking an experienced, organized, and people-focused Human Resources Generalist to support employees, managers, and leadership from its Richmond, Virginia office. The role manages daily HR functions and requires balancing compassion with accountability, handling sensitive situations professionally, keeping employees and management informed, and addressing issues when necessary. This is a full-time, 100% onsite position in Richmond, Virginia. The schedule is Monday–Friday, 8:30 AM–5:00 PM. Candidates must be able to report to the Richmond office daily; remote work, hybrid arrangements, and alternate schedules are not available. The Human Resources Generalist supports employee relations, onboarding, employee records, HR compliance and administration, benefits and leave questions, performance documentation, audits, reporting, and process improvements. The role works with branch leadership, corporate HR, Recruitment, and Payroll to maintain consistent HR practices and support organizational and employee success.

Requirements

Minimum 2 years of professional Human Resources experience.
Experience with employee relations, onboarding, personnel records, and HR administration.
Working knowledge of federal and Virginia employment regulations.
Strong understanding of confidentiality and professional boundaries.
Excellent written and verbal communication skills.
Strong organizational skills and attention to detail.
Ability to manage competing priorities and meet deadlines.
Proficiency with Microsoft Office and HR-related software.
Ability to work independently while collaborating with leadership.
Ability to work onsite in Richmond, Monday–Friday, 8:30 AM–5:00 PM.

Nice To Haves

Previous HR experience in home health, home care, or another healthcare setting.
Experience managing employee credentialing and compliance documentation.
Experience with HRIS, applicant tracking, or onboarding systems.
SHRM-CP or PHR certification.
Associate's or Bachelor's degree in Human Resources, Business Administration, or a related field.

Responsibilities

Serve as a resource for employee questions, concerns, and HR-related matters.
Assist management with employee relations and performance concerns.
Support employee coaching, corrective action, and disciplinary processes.
Help resolve workplace issues professionally and consistently.
Maintain confidentiality when handling sensitive employee information.
Promote positive communication and employee engagement.
Coordinate new-hire onboarding and employment documentation.
Ensure personnel files are accurate, complete, and appropriately maintained.
Verify employment eligibility and required documentation.
Track employee credentials, licenses, certifications, and other compliance requirements.
Support orientation and employee transitions.
Coordinate with Recruitment to ensure a smooth handoff from hiring to employment.
Support compliance with federal and Virginia employment laws.
Assist with administration of company policies and procedures.
Maintain accurate HR records and reporting.
Support benefits enrollment and answer employee benefits questions.
Assist with leave administration, including FMLA and other applicable leave requirements.
Coordinate employee status changes and communicate necessary updates to Payroll.
Support employee evaluations and performance documentation.
Assist with audits, reporting, and HR process improvements.
Work with branch leadership and corporate HR to maintain consistent practices.