Human Resource Assistant

Protech Staffing SolutionsCleveland, OH

About The Position

This role involves a variety of administrative and support tasks within the Human Resources department. Key responsibilities include managing new hire onboarding processes, assisting employees with HR-related inquiries and system usage, maintaining HR records, and supporting benefits administration. The position requires strong organizational skills, attention to detail, and the ability to handle confidential information with discretion. Flexibility and independent work are essential.

Requirements

  • Proficiency in ADP
  • Experience with Workforce
  • Proficiency in MS Word
  • Proficiency in Excel
  • High level of confidentiality
  • Ability to be flexible
  • Ability to work independently

Nice To Haves

  • Manufacturing background preferred

Responsibilities

  • Orienting new hires
  • Preparing new hire paperwork, including background checks, drug testing, and offer letters
  • Setting up new hires in ADP
  • Assisting employees with password resets
  • Helping employees with vacation requests
  • Assisting employees with benefit inquiries
  • Making changes to employee records (e.g., employment changes, title changes, manager changes, adding titles)
  • Running various reports, including weekly attendance, weekly headcount, monthly birthday and anniversary reports, and miscellaneous project reports
  • Processing changes to employee status and setting up codes
  • Assisting employees with benefits questions
  • Reviewing weekly EOI reports for updates
  • Reviewing and auditing monthly bills from carriers (UHC, Guardian) for accuracy
  • Updating changes in ADP for benefits
  • Providing assistance during open enrollment, including setting up benefits, reviewing changes, running reports, and guiding employees through the process
  • Handling miscellaneous benefits projects during peak months (November, December, January)
  • Filing HR documents
  • Making announcements and postings (meetings, birthdays/anniversaries)
  • Following up with employees for various HR-related questions (e.g., address changes)
  • Assisting employees with LMS issues and password resets
  • Sending timesheets to agencies and preparing an Excel temporary log spreadsheet weekly
  • Preparing write-ups for employees weekly
  • Maintaining a disciplinary tracker log
  • Running and preparing the Excel Attendance report weekly
  • Posting jobs to Ohio Means Jobs, reviewing resumes, and contacting candidates as needed
  • Assisting with miscellaneous projects as needed
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