Human Resource Assistant 2

Commonwealth of Pennsylvania•Dauphin County, PA

5h•Hybrid

About The Position

Accidents can happen anywhere, even at work. The Human Resource Service Center Work Related Injury Services team helps Commonwealth employees when they need support the most. We are looking for a caring, detail-focused analyst who enjoys helping people. If you want a role where you can make a difference and build valuable skills, we would love to hear from you. This role supports the management of work-related injury claims and helps keep important information accurate and organized. You will be helping employees, supervisors, and team members understand required processes and maintain compliance with policies.

Requirements

One year as a Human Resource Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
One year of clerical or other comparable experience and one year of beginning level paraprofessional human resource or equal opportunity work; or
An equivalent combination of experience and training.
Meet the PA residency requirement.
Be able to perform essential job functions.
Successful completion of a Pennsylvania State Police background check may be required.

Responsibilities

Investigate new injury claims by gathering information from employees, supervisors, and other contacts
Update claim records, prepare letters, and adjust claim status based on investigation results
Provide basic information about injury management, medical treatment, and related processes
Process claim packets, activate prescription and managed care cards, and maintain file retention schedules
Compile and send monthly reports to agencies served by the division
Assist with mail distribution, phone coverage, email monitoring, and other team needs