Human Relations Representative 1
About The Position
This position enforces the provisions of the Pennsylvania Human Relations Act by investigating and conciliating complaints of discrimination primarily in employment and public accommodations alleged to have occurred because of a protected class such as race, color, sex, national origin, ancestry, religious creed, age, familial status, disability, and/or retaliation. As a Human Relations Representative 1, you will investigate and conciliate complaints of alleged discrimination primarily in employment and public accommodations, assess jurisdiction, draft and investigate complaints of discrimination, and serve as the facilitator of the settlement process by communicating settlement proposals. A working knowledge of the Pennsylvania Human Relations Act (PHRA) will help you perform the following duties: Case Investigation: Review complaints, gather information, and interview parties to determine key facts Conference Preparation: Schedule and conduct fact finding conferences to discuss issues, request documents, and explore resolutions Settlement Facilitation: Communicate proposals between parties and prepare agreements when settlements are reached Documentation Work: Record case activity, prepare written findings, and submit materials for review Legal Coordination: Partner with legal staff on subpoenas, jurisdiction questions, and cases needing further action Public Support: Attend hearings, provide testimony when needed, and participate in training to stay current on laws and procedures Interested in learning more? Additional details regarding this position can be found in the position description.
Requirements
- One year as a Human Relations Representative Trainee (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or One year of professional administrative investigative, criminal investigative, regulatory investigative, civil rights, or human rights experience involving gathering evidence, interviewing, and reporting investigative findings; and a bachelor’s degree that includes 12 credits in human resources, labor management relations, civil rights, social work, social justice, public policy, public administration, or a related field; or An equivalent combination of training and experience that includes 12 college credits in human resources, labor management relations, civil rights, social work, social justice, public policy, public administration, or a related field.
- Meet the PA residency requirement.
- Be able to perform essential job functions.
- Submission of criminal history reports (conditional offer of employment).
- Pass a background investigation.
Nice To Haves
- Working knowledge of the Pennsylvania Human Relations Act (PHRA)
Responsibilities
- Investigate and conciliate complaints of alleged discrimination primarily in employment and public accommodations
- Assess jurisdiction
- Draft and investigate complaints of discrimination
- Serve as the facilitator of the settlement process by communicating settlement proposals
- Review complaints, gather information, and interview parties to determine key facts
- Schedule and conduct fact finding conferences to discuss issues, request documents, and explore resolutions
- Communicate proposals between parties and prepare agreements when settlements are reached
- Record case activity, prepare written findings, and submit materials for review
- Partner with legal staff on subpoenas, jurisdiction questions, and cases needing further action
- Attend hearings, provide testimony when needed, and participate in training to stay current on laws and procedures
Benefits
- Telework opportunity (up to 3 days per week, subject to change)
- Equal employment opportunity employer
- Commitment to a diverse workforce
- Values inclusion
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
