Human Relations Representative 1

Commonwealth of Pennsylvania • Allegheny County, PA

7d • Hybrid

About The Position

This Human Relations Representative 1 role with the Human Relations Commission, Pittsburgh Regional Office performs beginning-level investigatory and public contact work needed to support enforcement of the Pennsylvania Human Relations Act. The role aims to address discrimination and protect all people in Pennsylvania by ensuring their equal civil rights under the law. The position enforces the provisions of the Pennsylvania Human Relations Act by investigating and conciliating complaints of discrimination, primarily in employment and public accommodations, alleged to have occurred because of a protected class such as race, color, sex, national origin, ancestry, religious creed, age, familial status, disability, and/or retaliation.

Requirements

• One year as a Human Relations Representative Trainee (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or One year of professional administrative investigative, criminal investigative, regulatory investigative, civil rights, or human rights experience involving gathering evidence, interviewing, and reporting investigative findings; and a bachelor’s degree that includes 12 credits in human resources, labor management relations, civil rights, social work, social justice, public policy, public administration, or a related field; or An equivalent combination of training and experience that includes 12 college credits in human resources, labor management relations, civil rights, social work, social justice, public policy, public administration, or a related field.
• Meet the PA residency requirement.
• Be able to perform essential job functions.
• Conditional offer of employment will require submission of criminal history reports.
• Pass a background investigation.

Responsibilities

• Review complaints of alleged discrimination, conduct interviews, and follow procedures to keep each case moving forward
• Communicate with involved parties to ensure all source documents are requested and received, ensure records are updated, and track all events and case actions
• Conduct preliminary analyses to determine the information needed to complete a full investigation, assess jurisdiction, and identify complaints requiring priority investigations
• Schedule and conduct conferences with involved parties to discuss complaint allegations, explore settlements possibilities, and answer questions about Commission procedures
• Draft initial complaints, write settlement proposals, and prepare investigation reports and recommendations based on findings
• Submit documents for Legal Department review and approval, help with issues of jurisdiction and timeliness, and testify at public hearings and civil proceedings when necessary

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level