Human Capital and Talent Management Analyst

UNDP•Montreal, QC

3d•$5,097 - $8,122•Hybrid

About The Position

The International Civil Aviation Organization (ICAO), a specialized agency of the United Nations, is mandated to ensure the safe, efficient, and sustainable development of international civil aviation. ICAO’s Capacity Development and Implementation (CDI) Bureau is currently undertaking a structural transformation under the Fit-for-Purpose Organization (FFPO) Project, a initiative that aims to modernize CDI’s operating model, consolidate its three core Operational pillars (Operations, Product Solutions, and Enablement), and strengthen workforce alignment with ICAO’s strategic objectives and capacity-building mandate to Member States. Under the overall supervision of the CDI Office In Charge (OIC) and the direct oversight of the FFPO Project Manager, the Human Capital and Talent Management Analyst will provide dedicated HR support throughout the FFPO project’s implementation lifecycle. The incumbent will play a critical role in ensuring that CDI Bureau has the appropriate talent architecture, competencies, job structures, and people development systems required to deliver on its mandate during and after the transformation. The consultant will operate under the direction of CDI and work in close coordination with HR to ensure alignment with established policies, processes, and systems. The role will support CDI workforce transition activities while liaising with HR on areas such as recruitment, performance management, and learning processes in accordance with existing frameworks.

Requirements

An advanced university degree (master’s or equivalent) in Human Resources Management, Business Administration, Public Administration, Organizational Psychology, or a closely related field is required. A first-level university degree in the above fields in combination with two additional years of qualifying professional experience may be accepted in lieu of the advanced university degree.
A minimum of two (2) years of progressively responsible professional experience in human resources management.
Demonstrated experience in at least three of the following areas: talent acquisition and recruitment; learning and development programme design and delivery; performance management system implementation or advisory support; HR data analysis, reporting, or HR administration; organisational design, job analysis, or job classification.
Proficiency in the use of HR management systems, digital tools, and workforce analytics platforms.
Knowledge of emerging HR technologies and people analytics methodologies is considered an asset.
Fluent reading, writing and speaking abilities in English.

Nice To Haves

Professional HR certifications (e.g., SHRM-CP/SCP, CIPD, CHRP) are considered an asset.
Experience in human resources management within the United Nations Common System or another international organization.
Experience supporting organizational transformation, restructuring, or change management initiatives.
Experience reviewing and revising HR policies, administrative instructions, or process and procedure documentation in an international organizational context.
Experience with HR analytics and data visualization tools (Power BI, Tableau, or equivalent).
Experience developing and delivering end-user training on HR or ERP systems.
A working knowledge of any other language of the Organization (Arabic, Chinese, French, Russian, Spanish).

Responsibilities

Conduct functional analysis and job evaluation exercises to support the redesign of CDI Bureau’s organisational structure under the FFPO Project’s three-pillar framework.
Draft, review, and revise job descriptions for existing and newly created posts in line with ICAO classification standards and the evolving FFPO structure.
Revise and update existing administrative instructions, recruitment manuals, and HR guidelines to reflect FFPO restructuring requirements, facilitating internal review and approval by providing the necessary supporting documentation and policy advice.
Streamline and optimize HR processes and workflows, ensuring efficiency gains are documented and transitions to updated processes are properly managed.
Support staff-to-position mapping exercises and produce organisational charts, role mapping documents, and structure narratives to support management decision-making.
Contribute to the development of Job Descriptions and Terms of Reference (ToRs) for consultants and short-term staff engaged under the FFPO Project.
Conduct training needs assessments (TNA) for CDI/FFPO staff in coordination with section managers and functional leads.
Design, coordinate, and facilitate capacity-building programmes, workshops, and induction sessions aligned with the FFPO Project’s implementation phases.
Develop learning pathways and individual development plans (IDPs) for CDI Bureau staff transitioning to restructured roles.
Monitor participation rates, evaluate training effectiveness, and report on learning outcomes to support evidence-based decision making.
Identify and coordinate internal and external training providers, e-learning platforms, and UN system-wide learning opportunities relevant to CDI/FFPO competency requirements.
Support workforce planning analysis, including projections of staffing requirements under different restructuring scenarios.
Support end-to-end restructuring processes under the FFPO Project, in compliance with ICAO Staff Regulations, Rules, and Administrative Instructions.
Maintain restructuring tracking tools and staffing dashboards; provide timely status updates to the FFPO Project Lead and CDI management.
Provide guidance and coaching to managers and staff on goal-setting, mid-cycle reviews, and annual performance appraisal processes (PACE).
Contribute to the development or revision of competency frameworks and behavioural indicators applicable to CDI/FFPO roles.
Analyze performance data to identify trends, skills gaps, and areas requiring targeted management intervention, present findings and training plans to senior management.
Design and maintain HR dashboards covering key workforce metrics (headcount, vacancy rate, time-to-fill, training completion, performance ratings) for the CDI/FFPO Project.
Collect, clean, and analyze HR data from ICAO’s enterprise systems to produce regular and ad-hoc reports for CDI management and HR.
Support the development of workforce planning models for the FFPO project, including projected staffing requirements under different restructuring scenarios.
Present HR analytics insights through clear visualizations, narrative summaries, and briefing materials.
Ensure data integrity, confidentiality, and compliance with ICAO’s data governance policies and applicable data protection frameworks.
Contribute to project reports, briefing notes, meeting minutes, and internal communications related to the people workstream of the FFPO transformation.
Support the design and delivery of change management initiatives, including workshops, communications strategies, and transition support activities for CDI staff.
Review organizational recommendations related to CDI HR and staffing processes; propose action plans for development of process and procedure documentation in accordance with those recommendations.
Assist in documenting HR processes, standard operating procedures, workflows, and governance arrangements established under the FFPO restructuring.
Monitor the FFPO people workstream milestones, flag risks or delays to the Project Manager and HR, and provide post-implementation support until restructured HR processes operate stably.
Perform other related duties as assigned by the CDI FFPO Project Manager or OIC/CDI.