Hubspot & Revenue Systems Lead

Crux

3h•$126,000 - $143,000•Remote

About The Position

Crux is hiring a HubSpot & Revenue Systems Lead for its Revenue Operations team. HubSpot is the system of record for Crux’s commercial business across Transferable Tax Credits, Debt, and Investments, supporting deals, listings, buyer orders, and leadership reporting. This role owns HubSpot end to end and will simplify the existing setup, define how new products and business lines are represented, and build commercial systems to support the company as it scales. This is a hands-on builder role focused on understanding how commercial deals work, partnering with teams that use the system, and applying AI to improve system design and operations. The role will shape the architecture connecting HubSpot, the analytics layer Omni, and internal tools; partner with AI-Native Ops and Product; and help commercial teams adopt and use the system effectively. It also maintains documentation so system knowledge is accessible beyond one person.

Requirements

4–8 years of professional experience in revenue operations, sales operations, or business systems roles.
Hands-on HubSpot administration experience, including custom objects and associations, multiple pipelines, workflows, properties, permissions, reports, and dashboards.
Working experience with HubSpot APIs and integrations, and with CRM-adjacent tools such as data warehouses, BI tools such as Omni, and automation platforms such as Zapier, n8n, or Clay.
Experience shipping working AI systems used by real teams, using tools such as Claude or ChatGPT alongside APIs and automation platforms.
Sound judgment about where AI is useful and where it adds noise.
Ability to scope problems, gather requirements, translate between commercial, technical, and finance stakeholders, and turn loosely defined needs into clear written specifications.
Experience at a high-growth startup, driving adoption and change management with busy or skeptical teams.
Strong ownership, with a bias toward documenting work and finishing what is started.

Responsibilities

Own HubSpot as Crux’s commercial system of record, including objects, pipelines, properties, permissions, integrations, and data quality.
Audit and streamline the existing HubSpot setup by retiring redundant fields, workflows, and workarounds.
Define the data model and processes for new products and business lines in partnership with commercial leads.
Use AI agents and automations for enrichment, data hygiene, deal and listing updates, routing, and alerts.
Build AI-powered tools on commercial data, such as deal summaries, pipeline reviews, and self-service answers for commercial teams.
Shape the future-state architecture connecting HubSpot, the Omni analytics layer, and internal tools, with AI incorporated from the start.
Partner with AI-Native Ops and Product on tooling, owning requirements and outcomes.
Train and support commercial teams, and adjust system design when it is not being used as intended.
Maintain documentation describing how the system works.

Benefits

Company-wide bonus tied to revenue goals.
Stock options.
100% of employee healthcare premiums covered, with a variety of Aetna plans nationwide and Kaiser plans in Washington and California; 80% of dependent premiums subsidized as a group.
100% of employee dental and vision premiums covered and 80% of dependent premiums covered for each.
Family-forming and fertility support.
Parental leave: 16 weeks for birthing parents and 12 weeks for non-birthing parents.
10 company holidays per year.
20 days of paid time off per year.
401(k) account fees supported by Crux.
Remote-first work model, with optional offices in Washington, DC, New York City, and San Francisco, and optional coworking opportunities in other locations.
Company-wide team offsites twice a year.